Vol. 17, No. 25
November 29, 2000
New ICI and LTDI Administrator Announced
The State of Wisconsin Group Insurance Board (GIB) has selected
CORE, INC. to administer the Income Continuation Insurance (ICI)
and Long-Term Disability Insurance (LTDI) for the Wisconsin Retirement
System beginning January 2, 2001. CORE, INC. is a nationwide disability
and health care management company. The administrative services
they provide will be handled through their Los Angeles location.
The CORE telephone number will be available 24 hours a day, 7 days
a week. During non-regular business hours, the person can leave
a message that will be handled the next business day. CORE'S
telephone number and e-mail address effective January 2, 2001 will
be: telephone #: 1-800-960-0052; e-mail address: ICI_LTDI@COREINC.com.
The contract with current ICI and LTDI administrator, United Wisconsin
Insurance Company (UWIC), will end December 31, 2000. UWIC will
forward any materials sent by employers after that date to CORE.
As of January 2, 2001, CORE, INC. will take over management of
ICI and LTDI open claims, process pending claims and accept new
claims using the current paper-based process. Employers will continue
to submit all ICI and LTDI paperwork, including ICI Enrollment applications
and ICI Evidence of Insurability applications to the Department
of Employee Trust Funds (ETF).
Effective March 1, 2001, the ICI and LTDI claims process will become
virtually paperless. An employee will initiate an ICI or LTDI claim
through a telephone call to a CORE customer service representative.
CORE will be contacting employers through e-mail and the telephone
to obtain relevant ICI and LTDI employer-related claim information.
Therefore, it is important that ETF and CORE have accurate, up-to-date
employer's ICI and LTDI contact information including e-mail
addresses. Information about the specific process CORE will be using
will be distributed closer to March 1, 2001.
Please provide the following information to ETF by December
22, 2000. If your ICI or LTDI contact changes after December
22, 2000, please supply ETF with the new contact information. When
supplying this information, you can:
- "Contact Us" through the ETF website
- FAX the information to Wendy Pink at (608) 266-5801
- Mail to ETF/DES, ATTN: WENDY PINK; PO BOX 7931, MADISON WI 53707-7931
Please call the Employer Communication Center at (608) 264-7900
with any questions.
Department of Employee Trust Funds
Division of Employer Services
PO Box 7931
Madison, WI 53707-7931
FAX: (608) 266-5801
Phone: (608) 264-7900
Attn: Wendy Pink
Required Information (Please Print)
Contact Phone #:
Contact Phone #: