Vol. 17, Local B
February 11, 2000
ETF Announces New Employer Interactive Voice Response (IVR)
Local government employers under the Wisconsin Retirement System
(WRS) now have the use of an Employer Interactive Voice Response
(IVR) system to submit WRS contributions, beginning with the January
2000 reporting month. The new system can be used to report earnings
and pay contributions, over/under payments, and invoices to the
WRS. It also serves as an alternative method for processing Monthly
Retirement Remittance Report (ET-1515) and the mailing of payments
to the State Bank. The IVR system will work as follows:
WRS employers will dial a toll-free telephone number to access
the IVR system.
IVR voice menus allow employers to submit Monthly Retirement
Remittance Report contribution information.
The IVR system verifies contribution rate calculations by employment
category online. This will reduce the number of over/under notices
The IVR system verifies your total WRS monthly payment and
you will receive a copy of your Monthly Retirement Remittance
Report (either by fax or mail).
When the IVR reporting process is complete, ETF will collect
the contribution amount due directly from the employer's
bank account via an Automated Clearing House (ACH) transaction.
This collection will be completed on the last business day of
the month unless the employer selects an earlier or later collection
date. A later collection date will result in a late interest
assessment to the employer. A minimum of four banking days are
required to complete the ACH transaction.
The Employer IVR system has been tested in-house and with a select
group of WRS employers. ETF would like to thank all the employers
who volunteered to test the new system last summer. ETF has reviewed
the employers' post-test comments and has incorporated many
of the suggestions into the system.
If you are interested in using the Employer IVR Telephone system
to process your WRS contributions, take the following steps:
Complete the Automated Clearing
House (ACH) Direct Withdrawal Authorization (ET-1734)
and forward it to Tom Machaj at ETF using the address at the
top of that form. You may also FAX it to him at (608) 266-5801.
ETF will process your information and then direct you via e-mail
to call and set up your individual password.
ETF will process a prenote transaction with your banking institution
to ensure the ACH process is working properly.
You will be given instructions for processing your monthly
earnings and contribution reporting.
At the time the prenote process is completed you will be notified
via e-mail that the IVR system is available for reporting.
For questions or more information about the Employer IVR system,
contact Tom Machaj at (608)266-0781 or Dale Ferron at (608)266-0728.