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August 14, 2018

ETF's Income Continuation Insurance (ICI) Program Now Administered by The Hartford

The Hartford has acquired Aetna’s disability business, which includes administration of the Income Continuation Insurance (ICI) Program for ETF.

Aetna staff assigned to administer the ICI program have become employees of The Hartford, and they will continue the management of all ICI claims. Members will still be able to contact them at 1-800-960-0052. However, you will notice that Aetna email addresses, letterhead and online portal access are changing to The Hartford.

ETF will continue to respond to employer and member inquiries concerning ICI enrollment, coverage and premiums. ETF will also update Aetna references to The Hartford in ETF publications.

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