Member Education
forms and publications
about etf
frequently asked questions
contact etf
site map
related links
top of page
members retirees employers governing boards careers at etf

January 15, 2014

January 2014 myETF Benefits Update

Updates to myETF Benefits

On the evening of January 15, 2014 the Department of Employee Trust Funds (ETF) will deploy the following updates to myETF Benefits:

Coverage Updates:

  • When adding coverage or a dependent due to paternity, the contract effective date or covered individual effective date will now reflect the first of the month following the receipt of the application. If the paternity statement was filed within 60 days of the date of birth, the effective date will be set to the date of birth. The system will no longer set the effective date to the event date.
  • The employer dropdown list displayed in Add Coverage will now use the effective date instead of the current date for New Hire Reason.
  • Other Insurance Information and Physician Information fields on the Add Coverage screen are no longer greyed out/locked. The following fields can now be edited for the Add Coverage reasons listed below:
  • When keying in a Transfer from One State Agency to Another, the Coverage Type field on the Add Coverage Screen is now greyed out/locked and no longer appears to be an updatable field to the user. This will prevent users from being able to select new coverage levels when not applicable.
    UWHC Only: All Add Coverage transactions (except for “New Hire”) coming over from UWHC that have “ASAP” selected as the start type will now be rejected, which will allow the effective dates for all start types to be calculated correctly.

Transfer Updates:

  • When keying in a Transfer from One State Agency to Another, the myETF Benefits system will now show the correct effective date (which is the first day following the event date).
  • ETF Staff and employers will now be able to key in a Spouse-to- Spouse Transfer due to a termination that has a future effective date of up to 60 days in the future. (The effective date may not be more than 30 days after the event date).

Invoice Updates:

  • When invoicing capability is disabled by ETF, employers will now see the following red error message on the Invoice and Payment Summary screen: “Sorry for the inconvenience. Invoicing is currently disabled. ETF is working on adjustments and will let you know when invoicing is enabled.”

Other Updates:

  • When a dependent on an existing contract becomes eligible for and enrolls in Other Group Coverage under Section 125, the subscriber of the existing contract now has the option to remove a dependent if the member submits a request or the employer receives an application within 30 days of the dependent enrolling in Other Group Coverage. (Within 30 days of the effective date of the “other” coverage). If the member submits a request or the employer receives the application more than 30 days after the event date, the myETF Benefits system will provide an error message: “Event date is greater than 30 days, please contact ETF”.
  • For employers who have established Location codes for their employees, the Location codes for a newly hired employee is now made effective as of the current date of hire.
    • When a member terminates employment from an employer that utilizes Location codes to one that does not, the Location is terminated in the system as soon as they begin coverage under the new employer.
    • Employers and ETF staff will no longer receive a “System Error” when entering information on the myMembers screen for new employees.
    • ETF staff must still assign the first “Authorized User” as the “Administrative User” for an employer to enable the “Administrative User” access privileges. It is no longer necessary for ETF staff to assign the initial Location code for the employer.
  • When adding the employer on the myMember screen, the cursor no longer bumps back to the employee name. The cursor continues to move to the next field in the tab-order sequence.
  • When keying in a Move from Service Area, the myETF Benefits system will now calculate the correct contract effective date, which is either the first of the month following the event date or receipt date, whichever is later.
  • The maintenance reason for removing Dependent 07d in the dropdown box was renamed to “Loss of Disability Status and/or Support and Maintenance Less than 50%”.
    • This maintenance reason should only be used if there is a disabled dependent being removed from the contract
    • “Maintenance Reason for Removing Dependent 07e (Support and Maintenance Less than 50%)” is no longer available in the dropdown menu; this has been combined with 07d.
  • Employee requests that have been approved by the employer in “pending” status that require documentation to be submitted to ETF will now go to “Waiting for ETF Approval”.

If you have any further questions, please contact the Employer Communications Center toll free at 1-877-533-5020, locally at 608-266-3285 or by email at

supporting excellence in Wisconsin public service