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Employers

June 6, 2014

Updates to myETF Benefits

The following updates were made to myETF Benefits to fix several system errors. If you have any questions, please contact the Insurance Administration Bureau by e-mail at etfhealthandins@etf.wi.gov, toll free at 1-877-533-5020 or locally at 608-266-3285. Thank you for your patience and understanding as we work through the bugs in our system.

Adding Stepchildren or Domestic Partner Dependents
When adding a stepchild or dependent of domestic partner using the “Add Additional Eligible Dependent” button, users will no longer be directed to the “System Error Screen.” Users will now receive one of two red, error messages:

  • “Your domestic partner must be added,” or
  • “Your spouse must be added”

These error messages will display even though the user has already added them. Due to a defect in our system, employers will not be able to continue processing the contract at this time.

To key in a “Stepchild” or “Dependent of Domestic Partner”, please contact the Insurance Administration Bureau by e-mail at etfhealthandins@etf.wi.gov, toll free at 1-877-533-5020 or locally at 608-266-3285.

Additional Updates
Employers will now be able to enter a future date to terminate a state employee one month out in the case of coordinating a transfer to another state employer. The “Sick Leave Calculator” box will now appear on the screen as expected. Section 125 post and pre-tax drop-down selections will also show the correct options to choose from.

myETF Benefits will now send all requests for the member to the correct section of myMember requests as a group (all to ETF Approval) when there are multiple transactions for a member.

When keying in a family contract under Change Health Plan, myETF Benefits will now pull over all eligible members on a family plan.

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