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October 2, 2013

October 2013 myETF Benefits Update

The Department of Employee Trust Funds (ETF) deployed the following updates to myETF Benefits September 30, 2013.


Health Plan Updates

  • The myETF Benefits System has been enhanced to accommodate the WEA Trust PPO-Northwest health plan requirement that a subscriber specify either the Chippewa Valley or Mayo Health Systems network.

    • When an employee selects WEA Trust PPO-Northwest, they will be prompted to select one of the two provider networks. An employee must choose one network to complete their request.
    • Employers will have a third option, "No Care System Selected." This selection indicates the employee did not provide a provider network on the application.
  • Dean Health Insurance-Prevea360 (carrier code 17) and WEA Trust PPO South Central (carrier code 89) are now in the drop-down list of health plans. If a user selects these health plans for coverage effective prior to January 1, 2014, they will receive an error message.
  • Effective January 1, 2014 UnitedHealthcare will have one carrier code, carrier 94. This one carrier will cover the current UnitedHealthcare-Southeast (carrier 83) and UnitedHealthcare-Northeast (carrier 94). ETF will expired all active contracts for UnitedHealthcare-Southeast (carrier 83) effective December 31, 2013 and replace with new contracts for UnitedHealthcare (carrier 94) effective January 1, 2014. The subscriber does not need to submit an application. Contracts currently under carrier 94 will not change unless the subscriber files an application changing health plans.

Add Coverage Updates

  • Previously, when an employer edited demographic information for a new hire before completing an Add Coverage transaction, the demographic update would be dropped when the employer subsequently completed the Add Coverage transaction using the reason New Hire. This has been fixed.
  • Previously, when an employer completed Add Coverage transactions that included a marital status update, the marital status and marital status date value were dropped for the subscriber, and the marital status date was dropped for the spouse or domestic partner. This has been fixed.
  • On the Add Coverage screen, users can select a health plan from a drop-down list. Under previous program logic, if a health plan had an expiration date it was not available in the drop-down list. Program logic now considers the effective and the expiration dates of a health plan and correctly show available plans in the drop-down list.

Invoicing Updates

  • Previously, editing transactions in the "Approved-not applied" status resulted in invoice errors. This invoicing issue has been fixed.
  • Program logic now checks the Employee Share Field of the Invoice Screen to make sure the field has a valid number before allowing the user to proceed.

Marital Status Updates

  • Previously, myETF Benefits was not correctly processing demographic data for multiple activities that affected more than one individual (for example, when a change in marital status affected two individuals on a contract). ETF updated program logic to fix this issue.
  • myETF Benefits tracks the marital status of members with insurance contracts that cover spouses or domestic partners. If there is a spouse on the contract, the subscriber must be married. If there is a domestic partner on the contract, then their marital status must be domestic partner. myETF Benefits now has logic to issue an error if the marital status of members on the insurance contract is not consistent with the member's marital status.

If you have any questions, please contact the Employer Communications Center toll free at 1-877-533-5020 or locally at 608-266-3285.

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