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February 27, 2013

Department of Employee Trust Funds (ETF)
Offers Work Around for myETF Benefits Error Message

Mozilla Firefox (Version 18.0.1)

Creating new sessions in Mozilla Firefox has the most steps.

  • Close all open Firefox browsers.
  • Copy your Mozilla Firefox desktop shortcut.
  • Paste the new Mozilla FireFox desktop shortcut.
  • Rename the new shortcut to “Mozilla Firefox Profiles.”
  • In the Target field after the last character of the text already there, type “-profilemanager-no-remote” (without the quotes).
  • Click the Apply button.
  • Click OK.
  • Double click the “Mozilla Firefox Profiles” to open. You will see a Firefox – Choose User Profile screen like the one below:

  • Select Create Profile. The Create Profile Wizard will come up.
  • Press the Next button.

  • Give your new profile a name.

  • Select Finish.

When you start Firefox with the new “Mozilla Firefox Profiles” icon, it will come up with the Choose User Profile window.

  • Select a profile and click the Start Firefox button.
  • When you want another window, select a different profile and click the Start Firefox button.

The new window that comes up will be in a different session.

You will not be allowed to start a new Firefox window in the same session from the Choose User Profiles window. If you try to open the same profile twice, you will see this message:

ETF staff in the Employer Communication Center are available to answer questions at (888) 681-3952.


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