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![]() Overall Performance Rating ![]() Anthem Blue Preferred - Northeast Network1-800-843-6447anthem.com What’s New for 2016We’re Here for You. Using new technology can make it easier and more convenient to manage your health and health care needs. We’ve developed consumer friendly tools connecting you and your family to the information you need to make smarter health care decisions and achieve better health. Anthem’s mobile app can help you manage your health care right from your smartphone.
Download the free Anthem app, just search for Anthem Blue Cross and Blue Shield at the app store on your mobile device. Provider DirectoryGo to anthem.com/stateofwisconsin to access a provider directory. To request a printed directory be mailed to you, call 1-800-843-6447. Referrals, Prior Authorizations, Out-of-Network CareReferrals are not needed when receiving care from in-network providers except for non-emergency hospital stays. Prior authorization is required for some medical procedures and for out-of-network providers before you receive care. If you are unsure if a service, test or procedure requires prior authorization or a referral, contact 1-800-843-6447 prior to the appointment. Service AreaBrown, Calumet, Door, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Oconto, Outagamie, Shawano, Sheboygan, Waupaca, Waushara and Winnebago counties. Emergency and Urgent Care Outside Service AreaIf you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact the 24/7 Nurseline at 1-866-647-6120 if assistance is needed to determine the appropriate level of care. Follow-up care must be received by an in-network provider unless otherwise approved by Anthem. Mental, Behavioral Health and Substance AbuseNo referral is required for outpatient services from an in-network mental health provider. Prior authorization is required for inpatient services. For other services, contact 1-800-843-6447. 24-Hour Nurseline1-866-647-6120
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This page was last modified on: 9/23/2015 5:02:43 PM
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