It's Your Choice 2016
Dean Health Insurance1-800-279-1301
What’s New for 2016
The Dean Health Insurance service area will expand in 2016 to include Marquette County. The Living Healthy program returns via WebMD, providing valuable health information, tools for managing your health and support when you have questions. You can trust that our content is timely and credible. Watch for more details coming soon.
Our extensive provider network makes it easy to find a doctor who is best for you.
Go to deancare.com/wi-employees to access a provider directory. Select “Online Provider Directory” or “Printable Provider Directory.” To request a printed directory be mailed to you, call 1-800-279-1301.
Referrals, Prior Authorizations, Out-of-Network Care
Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification of the approval or denial for the prior authorization. You may check the status of your request at DeanConnect. If you are unsure if a service, test or procedure requires prior authorization or a referral, contact 1-800-279-1301 prior to the appointment.
Qualified: Adams, Columbia, Dane, Dodge, Fond du Lac, Grant, Green, Iowa, Jefferson, Richland, Rock, Sauk and Waukesha counties.
Emergency and Urgent Care Outside Service Area
If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact the Customer Care Center at 1-800-279-1301, if possible, when you receive emergency care from an out-of-network provider. If assistance is needed to determine the appropriate level of care outside of normal working hours, contact the 24-hour Dean On Call Advise Line (available to Wisconsin residents only) by calling 1-800-576-8773. Follow-up care must be received by an in-network provider unless otherwise approved by Dean Health Insurance.
Mental, Behavioral Health and Substance Abuse
Prior authorization and/or referrals are not required for Outpatient Mental Health Services when seeking services from an in-network provider. Inpatient Mental Health must be prior authorized.
24-Hour Nurse Line
Dean On Call: 1-800-576-8773
This page was last modified on: 9/11/2015 6:53:04 PM