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Wisconsin Department of Employee Trust Funds header image It's Your Choice 2017 State of Wisconsin Group Health Insurance Program
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2017 It's Your Choice - State of Wisconsin Group Health Insurance for Employees and Retirees

Wisconsin Department Of Employee Trust FundsIt's Your Choice 2017

State of Wisconsin
Group Health Insurance Program
(State Employees, Retirees, Continuants and Graduate Assistants)

Group Health Cooperative of Eau Claire

1-888-203-7770 or 715-552-4300

What’s New for 2017

Group Health Cooperative of Eau Claire is pleased to serve counties throughout Northern and Central Wisconsin.

Members of the Cooperative have access to a doctor through Teladoc. A Teladoc doctor is always just a call or click away. The service is available 24/7/365 almost anywhere in the country, and can treat many common medical conditions including flu symptoms, sinus problems and bronchitis. To learn more about this service for members of Group Health Cooperative of Eau Claire, visit

Provider Directory

Go to to access a provider directory. Use as a direct path or visit, choose “Members,” then “My Plan” and State of WI Group Health Insurance Program. To request a printed directory be mailed to you, call Member Services at 1-888-203-7770.

Referrals, Prior Authorizations, Out-of-Network Care

Referrals are not needed when receiving care from in-network providers. You must get a prior authorization before receiving care from an out-of-network provider, for all admissions and for select outpatient services. You will receive written notification of the approval or denial for the prior authorization. Members with low back pain are required to participate in a shared decision making tool to review information on options, outcomes and to clarify personal values. For further information regarding authorization guidelines, please visit or call 1-888-203-7770 to speak with Member Services.

Service Area

Ashland, Burnett, Clark, Douglas, Langlade, Lincoln, Marathon, Oneida, Price, Sawyer, Taylor and Washburn counties.
Limited providers in: Bayfield, Iron and Vilas counties.

Emergency and Urgent Care Outside Service Area

If you require emergency or urgent care while outside the network, seek care at the nearest medical facility. Use the FirstCare Nurseline listed on your ID card if assistance is needed to determine the appropriate level of care. Follow-up care must be received from an in-network provider unless otherwise authorized by the Cooperative.

Mental, Behavioral Health and Substance Abuse

No referral is needed to see a provider in the Cooperative’s network. Prior authorization guidelines may apply for certain services; please contact Member Services at 1-888-203-7770 for additional information. Please refer to the provider directory for a listing of mental health providers in the Cooperative’s network.

24-Hour Nurseline

FirstCare Nurseline: 1-800-586-5473

Every effort has been made to ensure that this information is accurate, but may be subject to change. Please note revision dates located at the bottom of each page. In the event of conflicting information, federal law, state statute, state health contracts and/or policies and provisions established by the State of Wisconsin Group Insurance Board shall be followed.

This page was last modified on: 9/19/2016 5:36:53 PM