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Wisconsin Department of Employee Trust Funds header image It's Your Choice 2017 State of Wisconsin Group Health Insurance Program
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2017 It's Your Choice - State of Wisconsin Group Health Insurance for Employees and Retirees

Wisconsin Department Of Employee Trust FundsIt's Your Choice 2017

State of Wisconsin
Group Health Insurance Program
(State Employees, Retirees, Continuants and Graduate Assistants)

Gundersen Health Plan

1-800-897-1923 or 608-775-8007

What’s New for 2017

There are no significant network changes or structural changes for enrollees of Gundersen Health Plan in 2017. We encourage members to visit our web portal regularly at As in prior years, the web portal includes links to the Provider Directory and our Member Portal. Members who register for the Member Portal have access to: claims history, explanation of benefits (EOB) search, member materials, eligibility information, customer service, and more.

Provider Directory

Go to to access a printable or the searchable Online Provider Directory. To request a printed directory be mailed to you, call 1-800-897-1923.

Referrals, Prior Authorizations, Out-of-Network Care

Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification of the approval or denial for the prior authorization. If you are unsure if a service, test or procedure requires prior authorization or a referral, contact 1-800-897-1923 prior to the appointment.

Service Area

Chippewa, Crawford, Eau Claire, Grant, Jackson, Juneau, La Crosse, Monroe, Richland, Sauk, Trempealeau and Vernon counties.
Limited provider availability in: Clark County.

Emergency and Urgent Care Outside Service Area

If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact your primary care physician or the Telephone Nurse Advisors at 1-800-858-1050, if assistance is needed to determine the appropriate level of care. Follow-up care must be received from an in-network provider unless otherwise approved by Gundersen Health Plan.

Mental, Behavioral Health and Substance Abuse

No prior authorization or referral is required for inpatient or outpatient services from an in-network provider. Prior authorization is required for transitional care. For other services, contact 1-800-897-1923 between the hours of 8 a.m. and 5 p.m.

24-Hour Nurseline

Telephone Nurse Advisor: 1-800-858-1050 or 608-775-4454

Every effort has been made to ensure that this information is accurate, but may be subject to change. Please note revision dates located at the bottom of each page. In the event of conflicting information, federal law, state statute, state health contracts and/or policies and provisions established by the State of Wisconsin Group Insurance Board shall be followed.

This page was last modified on: 5/12/2017 9:43:38 AM