It's Your Choice 2017
HealthPartners Health Plan1-800-883-2177 or 952-883-5000
What’s New for 2017
HealthPartners' service area will no longer include Grant or Vernon counties, but will expand to include Bayfield and Dunn counties.
The HealthPartners mobile app, MyHP, continues to be updated to make our members lives easier. We have added claim detail, easy touch screen log on and you can save your provider information for easy access. Whether you’re at home or on the go, your myHealthPartners plan information is right at your fingertips. From your smartphone, you can:
Go to healthpartners.com/stateofwis and click on the “Find a doctor or specialist” link. Click on the PDF listing or search our online directory for providers. To request a printed directory be mailed to you, call 1-800-883-2177.
Referrals, Prior Authorizations, Out-of-Network Care
Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification of the approval or denial for the prior authorization. If you are unsure if a service, test or procedure requires prior authorization or a referral, contact 1-800-883-2177 prior to the appointment or visit healthpartners.com/stateofwis for a complete list.
Ashland, Barron, Burnett, Chippewa, Clark, Crawford, Douglas, Dunn, Eau Claire, Jackson, La Crosse, Lincoln, Marathon, Monroe, Oneida, Pierce, Polk, Portage, Sawyer, St. Croix and Washburn counties.
Emergency and Urgent Care Outside Service Area
If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. If you are admitted to the hospital, you can contact HealthPartners at 1-800-316-9807 for help with coordinating your care and claim submission. Follow-up care must be received from an in-network provider unless otherwise approved by HealthPartners.
Mental, Behavioral Health and Substance Abuse
No referrals are necessary to see in-network behavioral health providers.
This page was last modified on: 9/7/2016 10:23:34 AM