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Wisconsin Department of Employee Trust Funds header image It's Your Choice 2017 Local Traditional Health Plan Insurance Program
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2017 It's Your Choice - Local Traditional Health Plan Insurance for Employees and Retirees
Wisconsin Department Of Employee Trust Funds It's Your Choice 2017

Local Traditional Plan
Insurance for Employees
and Retirees
(PO2, PO12)

HealthPartners Health Plan

1-800-883-2177 or 952-883-5000

What’s New for 2017

HealthPartners' service area will no longer include Grant or Vernon counties, but will expand to include Bayfield and Dunn counties.

The HealthPartners mobile app, MyHP, continues to be updated to make our members lives easier. We have added claim detail, easy touch screen log on and you can save your provider information for easy access. Whether you’re at home or on the go, your myHealthPartners plan information is right at your fingertips. From your smartphone, you can:

  • Check your plan balances
  • Search for doctors near your location
  • Review claims detail
  • Refill prescriptions at our owned clinics
  • View test results from our owned clinics
  • Make appointments at our owned clinics
  • View your HealthPartners Member ID card and fax it to your doctor's office

Provider Directory

Go to and click on the “Find a doctor or specialist” link. Click on the PDF listing or search our online directory for providers. To request a printed directory be mailed to you, call 1-800-883-2177.

Referrals, Prior Authorizations, Out-of-Network Care

Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification of the approval or denial for the prior authorization. If you are unsure if a service, test or procedure requires prior authorization or a referral, contact 1-800-883-2177 prior to the appointment or visit for a complete list.

Service Area

Ashland, Barron, Burnett, Chippewa, Clark, Crawford, Douglas, Dunn, Eau Claire, Jackson, La Crosse, Lincoln, Marathon, Monroe, Oneida, Pierce, Polk, Portage, Sawyer, St. Croix and Washburn counties.
Limited provider availability in: Bayfield, Langlade, Pepin, Price, Rusk, Taylor, Trempealeau, Vilas and Wood counties.

Emergency and Urgent Care Outside Service Area

If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. If you are admitted to the hospital, you can contact HealthPartners at 1-800-316-9807 for help with coordinating your care and claim submission. Follow-up care must be received from an in-network provider unless otherwise approved by HealthPartners.

Mental, Behavioral Health and Substance Abuse

No referrals are necessary to see in-network behavioral health providers.

24-Hour Nurseline

Careline: 1-800-551-0859

Every effort has been made to ensure that this information is accurate, but may be subject to change. Please note revision dates located at the bottom of each page. In the event of conflicting information, federal law, state statute, state health contracts and/or policies and provisions established by the State of Wisconsin Group Insurance Board shall be followed.

This page was last modified on: 9/7/2016 11:23:34 AM