It's Your Choice 2017
Medical Associates Health Plans1-800-747-8900
What’s New for 2017
Medical Associates Health Plans (MAHP) now offers members who utilize Medical Associates Clinic providers a new and improved patient portal, Patient Station. Patients can now view medical records including visit summaries, vital signs, medications, allergies, immunizations, and lab and radiology results. They can also send secure messages to their providers, view and request appointments, and request prescription refills.
There are no significant changes to the MAHP network for 2017. For additional information on our Health Plan, check out our website at www.mahealthcare.com or contact us directly at 1-886-821-1365. On our website you will find plan information, participating providers, health related topics and My e-Link. My e-Link allows you to access your personalized claims status/review, and explanation of benefits at your fingertips 24/7.
Go to mahealthcare.com/insurance-services to access a provider directory. Click on “Provider Directory” then enter the Employer Group Number found on your medical card. If you are not currently a MAHP member, simply type “wisesample” to view. To request a printed directory be mailed to you, call 1-800-747-8900.
Referrals, Prior Authorizations, Out-of-Network Care
Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification of the approval or denial for the prior authorization. If you are unsure if a service, test or procedure requires prior authorization or a referral, contact 1-800-325-7442 prior to the appointment.
Crawford, Grant, Iowa and Lafayette counties.
Emergency and Urgent Care Outside Service Area
If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact Health Care Services at 1-800-325-7442 or your primary care physician if assistance is needed to determine the appropriate level of care. Follow-up care must be received from an in-network provider unless otherwise approved by MAHP.
Mental, Behavioral Health and Substance Abuse
No prior authorization or referral is required for outpatient services from a MAHP in-network provider. Prior authorization may be required for inpatient services and transitional care. For additional details and services, contact 1-800-325-7442
24 Hour HELP Nurse: 563-556-HELP (4357) or 1-800-325-7442
This page was last modified on: 9/7/2016 11:23:34 AM