It's Your Choice 2018
Security Health Plan - Central1-844-813-7286 or 715-221-9199
What’s New for 2018
Security Health Plan - Central's service area has expanded to include Florence and Buffalo counties. Mayo Clinic Health System will now be in-network for Security Health Plan's - Central service area. After Jan. 1, 2018, you will be able to confirm availability of Mayo Clinic Health System providers by using our Find a Doctor tool at www.securityhealth.org/statecentral.
Visit www.securityhealth.org/centralist to access our searchable provider directory. To request a printed directory be mailed to you, call customer service at 1-844-813-7286
Referrals, Prior Authorizations, Out-of-Network Care
Security Health Plan requires a referral for certain services. Security Health Plan also requires a referral and approval for services received from a non-network provider. Services from a non-network provider without prior authorization are not reimbursed.
A number of services require prior authorization. That is, you and your provider must contact us before the service is delivered. You will receive written notification of the approval or denial for the prior authorization. If you are unsure if a service, test or procedure requires prior authorization or a referral, contact 1-844-813-7286 prior to the appointment, or visit www.securityhealth.org/priorauthorization for a complete listing of services that require prior authorization.
The following services require you to participate in shared decision-making:
Shared decision-making provides you with information about the surgery you’re considering, including the risks and benefits, as well as alternatives to surgery.
Adams, Ashland, Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Forest, Iron, Jackson, Juneau, Langlade, Lincoln, Marathon, Oneida, Pepin, Portage, Price, Rusk, Sawyer, Taylor, Trempealeau, Vilas, Washburn, Waupaca, Waushara and Wood counties.
Emergency and Urgent Care Outside Service Area Services
If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact the 24-hour Nurse Line at 1-800-549-3174 or your primary care physician if assistance is needed to determine the appropriate level of care.
Follow-up care must be received from an in-network provider unless otherwise approved by Security Health Plan.
Mental, Behavioral Health and Substance Abuse Services
You may see any provider in the network for mental/behavioral health care. You do not need a referral or authorization.
24-Hour Nurse Line
Care My Way®. When a visit to your doctor’s office is inconvenient, you can call our 24-hour Nurse Line at 1-800-549-3174 and talk with a Care My Way nurse practitioner about many common health concerns such as flu, pinkeye or urinary tract infections. Depending on your condition, a prescription can even be called into the pharmacy of your choice.
This page was last modified on: 10/16/2017 12:39:49 PM