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2017 Health Plan Report CardReport Cards
Resources The following are the measures that make up the four composite ratings. Grievances is a stand-alone measure that is solely based on the number of grievances received. You can click on the measure name to see how health plans perform in that measure. Overall Performance composite
Quality composite
Care Coordination composite
Overuse of Services composite
- The measures that come from a survey of health plan members say “survey question” after the name along with the question number - Measures with three letters after the name are based on data from the health plan - For more information on the measures and how they are used in the rankings, see Methodology. Avoidance of Antibiotic Treatment in Adults with Acute Bronchitis (AAB)Measure description: A higher figure means better performance. Avoidance of Antibiotic Treatment in Adults with Acute Bronchitis (AAB)**
Follow-Up Care for Children Prescribed ADHD Medication (ADD)Measure description: A higher figure means better performance. Follow-Up Care for Children Prescribed ADHD Medication (ADD)**
Ambulatory Care: Emergency Department Visits (AMB)Measure description: A lower figure means better performance. Ambulatory Care: Emergency Department Visits (AMB)**
Antidepressant Medication Management (AMM)Measure description: A higher figure means better performance. Antidepressant Medication Management (AMM)**
Breast Cancer Screening (BCS)Measure description: A higher figure means better performance. Breast Cancer Screening
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Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 78.48% |
GHC of Eau Claire | 87.63% |
GHC of South Central Wisconsin | 77.11% |
Gundersen Health Plan | 83.16% |
HealthPartners Health Plan | 79.43% |
Medical Associates Health Plans | 80.68% |
MercyCare Health Plans | 77.06% |
Network Health | 75.60% |
Physicians Plus | 79.94% |
Quartz (all plans)2 | 81.47% |
Security Health Plan (all plans)3 | 85.41% |
Unity Health Insurance (all plans)4 | 81.62% |
WEA Trust (all plans)5 | 82.70% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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Measure description:
This is the rate of health plan members with hypertension that have their blood pressure in control (<140/90) in the prior year.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 87.04% |
GHC of Eau Claire | 49.08% |
GHC of South Central Wisconsin | 75.18% |
Gundersen Health Plan | 77.37% |
HealthPartners Health Plan | 74.31% |
Medical Associates Health Plans | 78.35% |
MercyCare Health Plans | 76.11% |
Network Health | 77.87% |
Physicians Plus | NR |
Quartz (all plans)2 | 63.82% |
Security Health Plan (all plans)3 | 80.05% |
Unity Health Insurance (all plans)4 | 75.18% |
WEA Trust (all plans)5 | 66.67% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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Measure description:
This is the rate of health plan members with diabetes that have their blood pressure in control (< 140/90) in the prior year.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 83.84% |
GHC of Eau Claire | 66.06% |
GHC of South Central Wisconsin | 81.57% |
Gundersen Health Plan | 80.66% |
HealthPartners Health Plan | 79.56% |
Medical Associates Health Plans | 83.58% |
MercyCare Health Plans | 74.50% |
Network Health | 82.85% |
Physicians Plus | NR |
Quartz (all plans)2 | 68.57% |
Security Health Plan (all plans)3 | 83.03% |
Unity Health Insurance (all plans)4 | 81.00% |
WEA Trust (all plans)5 | 71.05% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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Measure description:
This is the rate of health plan members with diabetes that have their blood sugar in control (HbA1c < 8%) in the prior year.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 64.33% |
GHC of Eau Claire | 54.13% |
GHC of South Central Wisconsin | 61.13% |
Gundersen Health Plan | 66.79% |
HealthPartners Health Plan | 63.87% |
Medical Associates Health Plans | 67.15% |
MercyCare Health Plans | 63.05% |
Network Health | 70.99% |
Physicians Plus | NR |
Quartz (all plans)2 | 55.69% |
Security Health Plan (all plans)3 | 73.91% |
Unity Health Insurance (all plans)4 | 65.67% |
WEA Trust (all plans)5 | 59.61% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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Measure description:
This is the rate of health plan members 50 - 75 years old that had one of several types of appropriate screens for colorectal cancer.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 72.15% |
GHC of Eau Claire | 72.99% |
GHC of South Central Wisconsin | 77.62% |
Gundersen Health Plan | 72.51% |
HealthPartners Health Plan | 69.21% |
Medical Associates Health Plans | 66.42% |
MercyCare Health Plans | 66.45% |
Network Health | 74.09% |
Physicians Plus | NR |
Quartz (all plans)2 | 68.00% |
Security Health Plan (all plans)3 | 74.70% |
Unity Health Insurance (all plans)4 | 81.02% |
WEA Trust (all plans)5 | 69.67% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
This is the rate of children with pharyngitis who received a strep test before receiving an antibiotic prescription. Such prescriptions should only happen if a strep test occurred.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 85.96% |
GHC of Eau Claire | 91.18% |
GHC of South Central Wisconsin | 93.26% |
Gundersen Health Plan | 92.31% |
HealthPartners Health Plan | 94.45% |
Medical Associates Health Plans | 81.99% |
MercyCare Health Plans | 80.53% |
Network Health | 77.40% |
Physicians Plus | 90.38% |
Quartz (all plans)2 | 88.28% |
Security Health Plan (all plans)3 | 87.42% |
Unity Health Insurance (all plans)4 | 87.49% |
WEA Trust (all plans)5 | 84.89% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
This measure is in regard to health plan members over age five hospitalized for treatment of certain types of mental illness. The rate reported is for those who had a follow up appointment with a mental health professional within a week after being discharged from the hospital.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 58.15% |
GHC of Eau Claire | NA |
GHC of South Central Wisconsin | 75.00% |
Gundersen Health Plan | 33.33% |
HealthPartners Health Plan | 60.62% |
Medical Associates Health Plans | 56.25% |
MercyCare Health Plans | 62.50% |
Network Health | 50.00% |
Physicians Plus | 66.67% |
Quartz (all plans)2 | 66.14% |
Security Health Plan (all plans)3 | 61.26% |
Unity Health Insurance (all plans)4 | 69.08% |
WEA Trust (all plans)5 | 59.74% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
This is the rate of health plan members who did not have an X-ray, MRI or CT scan within four weeks of a complaint of low back pain.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 81.95% |
GHC of Eau Claire | 83.85% |
GHC of South Central Wisconsin | 89.37% |
Gundersen Health Plan | 85.89% |
HealthPartners Health Plan | 82.98% |
Medical Associates Health Plans | 79.58% |
MercyCare Health Plans | 79.91% |
Network Health | 82.38% |
Physicians Plus | 75.43% |
Quartz (all plans)2 | 78.19% |
Security Health Plan (all plans)3 | 72.78% |
Unity Health Insurance (all plans)4 | 78.02% |
WEA Trust (all plans)5 | 84.55% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
This is the rate of health plan members with persistent asthma age 5 to 64 who stayed on their controller medication for at least 75% of the treatment period.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 59.34% |
GHC of Eau Claire | 50.91% |
GHC of South Central Wisconsin | 47.77% |
Gundersen Health Plan | 54.04% |
HealthPartners Health Plan | 54.20% |
Medical Associates Health Plans | 38.58% |
MercyCare Health Plans | 59.84% |
Network Health | 51.82% |
Physicians Plus | 55.65% |
Quartz (all plans)2 | 50.23% |
Security Health Plan (all plans)3 | 51.19% |
Unity Health Insurance (all plans)4 | 48.80% |
WEA Trust (all plans)5 | 52.01% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
This is a measure of members being readmitted back to a hospital within 30 days of being discharged from a hospitalization.
The measure results in the table below are risk adjusted rates. A lower figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 0.7219 |
GHC of Eau Claire | 0.8012 |
GHC of South Central Wisconsin | 0.7434 |
Gundersen Health Plan | 0.7518 |
HealthPartners Health Plan | 0.8734 |
Medical Associates Health Plans | 0.6916 |
MercyCare Health Plans | 1.0239 |
Network Health | 0.5505 |
Physicians Plus | 0.5826 |
Quartz (all plans)2 | 0.7439 |
Security Health Plan (all plans)3 | 0.7658 |
Unity Health Insurance (all plans)4 | 0.7751 |
WEA Trust (all plans)5 | 0.6124 |
TABLE KEY Sort columns by clicking on the header. |
A lower figure means
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RESOURCES |
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Measure description:
This is the rate of children with upper respiratory infection who were not given an antibiotic prescription.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 93.36% |
GHC of Eau Claire | 85.71% |
GHC of South Central Wisconsin | 96.73% |
Gundersen Health Plan | 89.04% |
HealthPartners Health Plan | 90.35% |
Medical Associates Health Plans | 73.71% |
MercyCare Health Plans | 85.79% |
Network Health | 87.60% |
Physicians Plus | 94.89% |
Quartz (all plans)2 | 92.43% |
Security Health Plan (all plans)3 | 86.12% |
Unity Health Insurance (all plans)4 | 92.26% |
WEA Trust (all plans)5 | 90.55% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
In a survey, adult health plan members were asked: “In the last 12 months, how often did your personal doctor seem informed and up-to-date about the care you got from these doctors or other health providers?”
The response options were “never”, “sometimes”, “usually” and “always”. The result reported is the rate of people that said “always”.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 57.20% |
GHC of Eau Claire | 51.87% |
GHC of South Central Wisconsin | 52.56% |
Gundersen Health Plan | 60.39% |
HealthPartners Health Plan | 54.14% |
Medical Associates Health Plans | 47.13% |
MercyCare Health Plans | 51.12% |
Network Health | 51.43% |
Physicians Plus | 50.00% |
Quartz (all plans)2 | 56.92% |
Security Health Plan (all plans)3 | 54.86% |
Unity Health Insurance (all plans)4 | 57.97% |
WEA Trust (all plans)5 | 55.33% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
In a survey, adult health plan members were asked: “Using any number from 0 to 10, where 0 is the worst personal doctor possible and 10 is the best personal doctor possible, what number would you use to rate your personal doctor?”
The result reported is the rate of people that responded with a “9” or “10”.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 76.46% |
GHC of Eau Claire | 69.30% |
GHC of South Central Wisconsin | 67.80% |
Gundersen Health Plan | 76.14% |
HealthPartners Health Plan | 67.86% |
Medical Associates Health Plans | 72.68% |
MercyCare Health Plans | 70.45% |
Network Health | 64.19% |
Physicians Plus | 66.92% |
Quartz (all plans)2 | 61.91% |
Security Health Plan (all plans)3 | 70.59% |
Unity Health Insurance (all plans)4 | 59.60% |
WEA Trust (all plans)5 | 72.65% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
In a survey, adult health plan members were asked: “We want to know your rating of the specialist you saw most often in the last 12 months. Using any number from 0 to 10, where 0 is the worst specialist possible and 10 is the best specialist possible, what number would you use to rate that specialist?”
The result reported is the rate of people that responded with a “9” or “10”.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 67.20% |
GHC of Eau Claire | 62.56% |
GHC of South Central Wisconsin | 64.47% |
Gundersen Health Plan | 70.20% |
HealthPartners Health Plan | 65.22% |
Medical Associates Health Plans | 65.55% |
MercyCare Health Plans | 68.18% |
Network Health | 67.72% |
Physicians Plus | 71.83% |
Quartz (all plans)2 | 69.74% |
Security Health Plan (all plans)3 | 65.33% |
Unity Health Insurance (all plans)4 | 69.28% |
WEA Trust (all plans)5 | 62.90% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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Measure description:
In a survey, adult health plan members were asked: “Using any number from 0 to 10, where 0 is the worst health plan possible and 10 is the best health plan possible, what number would you use to rate your health plan?“.
The result reported is the rate of people that responded with a “9” or “10”.
A higher figure means better performance.
Health Plan | Rate |
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Dean Health Insurance (all plans)1 | 43.10% |
GHC of Eau Claire | 41.59% |
GHC of South Central Wisconsin | 49.24% |
Gundersen Health Plan | 38.35% |
HealthPartners Health Plan | 40.59% |
Medical Associates Health Plans | 41.30% |
MercyCare Health Plans | 33.63% |
Network Health | 35.73% |
Physicians Plus | 41.38% |
Quartz (all plans)2 | 44.39% |
Security Health Plan (all plans)3 | 32.58% |
Unity Health Insurance (all plans)4 | 45.55% |
WEA Trust (all plans)5 | 46.25% |
TABLE KEY Sort columns by clicking on the header. |
A higher figure means
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RESOURCES |
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*The CAHPS Health Plan Survey is a program of the U.S. Agency for Healthcare Research and Quality (AHRQ).
**This is a HEDIS® measure from the National Committee for Quality Assurance (NCQA).
“NA”: Not Applicable - The health plan followed the specifications but the denominator was too small to report a valid rate.
"NR": Not Reported - The health plan did not report the measure.
1.Participating Dean plans include Dean Health Insurance and Dean Prevea360.
2.Participating Quartz plans include Community and UW Health. Result is the average of Gundersen, Physicians Plus and Unity ratings that is weighted based on the number of ETF members enrolled in each plan for 2016.
3.Participating Security Health plans include Central and Valley.
4.Participating Unity Health Insurance plans include Community and UW Health.
5.Participating WEA Trust plans include East, Northwest Chippewa Valley, Northwest Mayo Clinic Health System, IYC Access Health Plan, State Maintenance Plan and IYC Medicare Plus.
Disclaimer:
Every effort has been made to ensure that this information is accurate, but may be subject to change. Please note revision dates located at the bottom of each page. In the event of conflicting information, federal law, state statute, state health contracts and/or policies and provisions established by the State of Wisconsin Group Insurance Board shall be followed.