WRS News Online

ETF Website Redesign Project Under Way

The Department of Employee Trust Funds is redesigning its website to make it easier for you to find information and learn about your ETF-administered benefits. Earlier this month we gave board members of one of our stakeholder groups, the Wisconsin Coalition of Annuitants, a preview of the new site’s modern look and feel.

When the new website launches later in 2019, it will have a mobile-friendly design and improved navigation and search capabilities. The site was last fully redesigned in 2003.

Our goal is to have the right information in the right place when you need it. To ensure the website is effective, we’re involving members in the redesign process. Last fall we surveyed more than 1,500 members to identify site "pain points" and gleaned valuable feedback from interviews with employers and agency staff. ETF and its website design vendor compiled 371 tasks or reasons why members come to the website. With member input, the list was culled to about 62 top tasks that will be used to develop the new site.

Thank you to the hundreds of Wisconsin Retirement System employees, employers and retirees who have already participated in surveys and testing of website content and organization. Stay tuned for updates on our progress.