WRS News Online

ICI Program Administrator Change

The Hartford has acquired Aetna's disability business, which includes administration of the Income Continuation Insurance (ICI) Program for the Department of Employee Trust Funds. Participating state and local government employees should continue to call 1-800-960-0052 for ICI claims. ETF will continue to handle employer and member inquiries about enrollment, coverage and premiums. During the transition, please note that Aetna email addresses, letterhead and online portal access will gradually change to The Hartford.