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News

Department of Employee Trust Funds
December 18, 2013

 

Updates to myETF Benefits

On the evening of December 18, 2013 the Department of Employee Trust Funds (ETF) will deploy the following updates to myETF Benefits:

Coverage Updates:

  • After a former employer ends a contract in myETF Benefits for an employee transferring from one state agency to another, that employer may now key the transfer, both 30 days prior to the former employers ending coverage date and up to 30 days after the coverage end date from the former employer by using the Add Coverage reason: “Transfer from One State Agency to Another.”
  • It’s Your Choice transactions under the Add Coverage screen will now pull correct contract effective dates for Aged-Out Dependents, Transfers and Reinstated employees.
  • ETF staff, employers and subscribers are now able to update the member’s address from the Add Coverage screen, which will also create a new pop-up request feature, asking users if they want to add this same address onto the myMembers edit screen. This feature will prevent multiple requests for adding addresses.
  • A fourth cancellation reason was added to the Cancel Coverage screen (for subscribers) for a “Spouse-To-Spouse Transfer.” When a subscriber selects this reason, the following radio button dial choices will now appear:
    • Pre-Tax. Annual It's Your Choice Open Enrollment period.
    • Pre-Tax. I am terminating employment.
    • Pre-Tax. I am going on an unpaid leave of absence.
    • Pre-Tax. I am going to less than half-time employment.
    • Pre-Tax. My employee premium contribution has increased significantly.
    • Pre-Tax. I (and all my dependents, if applicable) became eligible for and enrolled in other group coverage.
    • Post-Tax. Coverage may be cancelled at any time.

    Once confirmed, myETF Benefits status will update to “Pending” for employer approval.

  • When employers reinstate an employee who has terminated, the transaction must now be entered either:
    • Within 60 days of the previous contract's coverage end date
      or
    • Within 30 days before or after the event date.

    The following message will appear if an employer attempts to reinstate an employee after the 60-day window has passed: “Our records indicate that you are not eligible to make this change at this time, please contact ETF.”

    If necessary, ETF staff are able to reinstate an employee after the 60-day window.

Other Updates:

  • Authorized myETF Benefits users now have the ability to search by and through an entire year with “Sort” and “Save-as” functionality under the Employer “Action Date.” This allows authorized users to export to Excel for better consumption and analysis.
  • Users of myETF Benefits will only be able to create a contract for an active group number. Users will no longer be able to enter a contract prior to it taking effect or after the contract has ended.
  • myETF Benefits will now allow a subscriber with the marital status of married to add a stepchild, and a subscriber with a domestic partner to add a dependent to their health insurance plan.

    Application status in the myETF Benefits system will then go to “Pending” for the employer to review.

    myETF Benefits can now generate the following error messages:
    • When a myETF Benefits user attempts to add a Dependent of domestic partner to the health plan of a member whose marital status is married, the system will provide an error message: “Dependent is not eligible, cannot cover dependent if domestic partner is not covered.”
    • When a myETF Benefits user attempts to add a stepchild or Dependent of domestic partner to the health plan of a member whose marital status is single, the system will provide an error message: “Dependent is not eligible, cannot cover dependent if parent is not covered.”
    • When a myETF Benefits user attempts to add a stepchild to the health plan of a member whose marital status is domestic partner, the system will provide an error message: “Dependent is not eligible, cannot cover dependent if parent is not covered.”

  • When a spouse is added to an existing contract or a new family contract is created and a spouse’s Social Security number is not entered in the myETF Benefits system, a warning message will read: “Spouse Social Security number has not been provided, your employer will be contacted by ETF before your coverage becomes effective. Press 'Submit' to continue."

    After the user presses the “Submit” button, they will have the opportunity to enter in the Social Security number.
    • If the Social Security number is not entered, the request will read “Waiting for ETF Approval” for review.
    • If Social Security number is entered, the myETF Benefits system will update status to “Approved – Not Applied”.

If you have any further questions, please contact the Employer Communications Center toll free at 1-877-533-5020, locally at 608-266-3285 or by email at etfhealthandins@etf.wi.gov.





 

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