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Department of Employee Trust Funds

June 21, 2011

Customer Service Hours Expanding

The Department of Employee Trust Funds (ETF) is pleased to announce a permanent change to the Customer Service Call Center – hours are now 7:00 a.m. to 5:00 p.m., Monday through Friday. The change, effective immediately, provides members with greater access to ETF at a time of increasing demand for services.

Please note: Access to the building remains unchanged; doors are open from 7:45 a.m. - 4:30 p.m., Monday through Friday

In addition, members can also reach ETF via secure e-mail. An ETF staff member will aim to respond within 4 days. To schedule an appointment with a benefits specialist, call ETF at 1-877-533-5020.



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