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Department of Employee Trust Funds
June 14, 2012

Attention Employee Reimbursement Accounts (ERA) and Commuter Benefits Program Participants

Effective July 1, 2012, online services for the ERA and Commuter Benefits programs administered by the Department of Employee Trust Funds will move to a new system supported by WageWorks, Inc. The following is important information that you need to know during the transition:

  • There will be a hold period between July 1 and July 15, 2012 during which claims will not be processed. During this hold period, your ERA account information will be transferred to your new WageWorks account.

  • As part of the transition to the WageWorks system, your current myFBMC® Visa® Card will be deactivated on June 30, 2012 and cannot be used during the hold period. It will be replaced with a new WageWorks Health Care Card. Watch for the new card in the mail in early July. Activate your WageWorks Health Care Card by calling the telephone number on the card. The card will be available for use beginning July 16.

  • Orders and changes to Commuter Benefits elections for the month of August must be made between June 11 through June 30 using the current system at If you already participate, and do not need to make changes to your Commuter Benefits election for August, no action is required.

  • No Commuter Benefits election or changes can be made between July 1 and July 15.

  • Commuter Benefits orders will not be transferred to the new system. You must place a new Commuter Benefits order between July 16 and August 10 to have your parking and/or transit election effective on September 1.

Current ERA and Commuter Benefits program participants will receive information about the change to the WageWorks system via mail or e-mail. The links below offer more information about the change to the WageWorks system.

Important News for ERA Program Participants

Important News for Commuter Benefits Program Participants

If you have any questions about your account during the transition, please call customer care toll-free at 1-800-342-8017.

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