Description

What’s New for 2019

Quartz is now offering another convenient option for you to get care from the comfort of your home, work or while on-the-go. UW Health Care Anywhere is available 24/7, providing video visits using your smartphone, tablet or desktop computer webcam. Care Anywhere is available for members with common nonemergency symptoms. Visit UWHealthCareAnywhere.org for more information.

Quartz – Community network provides you with a broad selection of providers, hospitals and clinics located outside of Dane County and the communities of Cambridge and Mazomanie. We take pride in providing each community with exceptional service and access to the area’s top-rated health care. We are a company committed to the good health and well-being of the individuals and families in the communities we serve.  Visit ChooseQuartz.com for more information.

Provider Directory

Go to ChooseQuartz.com to access a provider directory. Select “Find a Doctor for State Employees.” Select the “Community Network” link. To request a printed provider directory be mailed to you, call 1-844-644-3455.

Referrals, Authorizations, Out-of-Network

Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification upon approval or denial for the prior authorization. You may check the status of your request at QuartzMyChart.com. If you are unsure if a service, test or procedure requires prior authorization or a referral, call 1-844-644-3455 prior to the appointment or visit QuartzBenefits.com/priorauth.

Emergency and Urgent Care

If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact Quartz Customer Service at 1-844-644-3455 or your primary care physician if assistance is needed to determine the appropriate level of care. Follow-up care must be received from an in-network provider unless approved by Quartz.

Mental, Behavioral Health and Substance Abuse

For assistance in accessing mental, behavioral health or substance abuse services, call UW Health - Behavioral Health Care Management at 1-800-683-2300.

24-Hour Nurseline

Contact your primary care provider for after-hour or out-of-area care instructions. 

Major Health Systems

  • Beaver Dam Community Hospital & Clinics
  • Gundersen Health System
  • ProHealth Medical Group
  • UnityPoint Health – Meriter Hospital & Clinics
  • UW Health Hospitals & Specialty Clinics

Full Service Areas

Chippewa County, Columbia County, Crawford County, Dodge County, Eau Claire County, Fond Du Lac County, Grant County, Green County, Iowa County, Jackson County, Jefferson County, Juneau County, La Crosse County, Lafayette County, Marquette County, Monroe County, Richland County, Rock County, Sauk County, Trempealeau County, Vernon County, Walworth County, Waukesha County

Limited Service Areas

Minnesota, Iowa, Illinois, Adams County, Clark County, Wood County
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