What’s New for 2019
Quartz is now offering another convenient option for you to get care from the comfort of your home, work or while on-the-go. UW Health Care Anywhere is available 24/7, providing video visits using your smartphone, tablet or desktop computer webcam. Care Anywhere is available for members with common nonemergency symptoms. Visit UWHealthCareAnywhere.org for more information.
Quartz – Community network provides you with a broad selection of providers, hospitals and clinics located outside of Dane County and the communities of Cambridge and Mazomanie. We take pride in providing each community with exceptional service and access to the area’s top-rated health care. We are a company committed to the good health and well-being of the individuals and families in the communities we serve. Visit ChooseQuartz.com for more information.
Go to ChooseQuartz.com to access a provider directory. Select “Find a Doctor for State Employees.” Select the “Community Network” link. To request a printed provider directory be mailed to you, call 1-844-644-3455.
Referrals, Authorizations, Out-of-Network
Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification upon approval or denial for the prior authorization. You may check the status of your request at QuartzMyChart.com. If you are unsure if a service, test or procedure requires prior authorization or a referral, call 1-844-644-3455 prior to the appointment or visit QuartzBenefits.com/priorauth.
Emergency and Urgent Care
If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact Quartz Customer Service at 1-844-644-3455 or your primary care physician if assistance is needed to determine the appropriate level of care. Follow-up care must be received from an in-network provider unless approved by Quartz.
Mental, Behavioral Health and Substance Abuse
For assistance in accessing mental, behavioral health or substance abuse services, call UW Health - Behavioral Health Care Management at 1-800-683-2300.
Contact your primary care provider for after-hour or out-of-area care instructions.
Major Health Systems
- Beaver Dam Community Hospital & Clinics
- Gundersen Health System
- ProHealth Medical Group
- UnityPoint Health – Meriter Hospital & Clinics
- UW Health Hospitals & Specialty Clinics