Prevea360 Health Plan is brought to you by Dean Health Plan, a member of SSM Health. Prevea360 Health Plan believes that health insurance companies should put people first. That’s why we work so hard to help you prevent sickness in the first place and enhance your overall well-being. And if you should face an illness or injury, we’ll be there to help you effectively manage your health conditions.

When you choose Prevea360 Health Plan, you benefit from having insurance that’s integrated with your medical care. It’s a different kind of health care model that combines physicians and coverage to better care for you.

Prevea360 Health Plan offers a comprehensive network of hospitals, physicians and specialists throughout northeastern and western Wisconsin. Prevea360 offers the best of three worlds – a strong network of providers, innovative hospitals and comprehensive insurance coverage – all working for you. Prevea360 coordinated care integrates all key elements of personalized health care into a single efficient system.  A powerful network of providers. A comprehensive collection of care facilities.

What’s New for 2020

We are excited to announce an expansion into Barron, Buffalo, Chippewa, Dunn, Eau Claire and Pepin counties. Provider systems will include Hospital Sisters Health Systems (HSHS), Prevea Health, OakLeaf Clinics (Eau Claire Medical Clinics, Sunrise Family Care, Southside Medical, Buffalo River Clinic, etc.), Willow Creek Women’s Clinic, Cumberland Healthcare, AdventHealth formerly Chippewa Valley Hospital and Clinics. Additionally, our Prevea360 Network has been recently expanded to include Agnesian Healthcare Hospitals and Clinics located in Fond du Lac and Dodge counties. 

We continue to partner with the State of Wisconsin Group Health Insurance Program, Navitus Health Solutions and StayWell (your Well Wisconsin program administrator) to offer you a pilot program focused on diabetes management. Contact the StayWell help line at 1-800-821-6591 learn more about the program and how you may be eligible for $0 copay quarterly office visits with a qualified primary or endocrinology provider and $0 copay for quarterly hemoglobin A1c labs.

Covered acupuncture visits is a newly offered pilot program being introduced January 1, 2020.  Under this program, members are eligible for 10 acupuncture visits per contract period with an approved acupuncture provider within our network.  These visits are covered the same as a visit with your primary care provider.

Provider Directory

Go to to access a provider directory. Select “Online Provider Directory” or “Printable Provider Directory” under "Quick Links." To request a printed directory be mailed to you, call 1-877-230-7555.

Referrals, Authorizations, Out-of-Network

Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification of the approval or denial for the prior authorization. You may check the status of your request at If you are unsure if a service, test or procedure requires prior authorization or a referral, contact 1-877-230-7555 prior to the appointment.   

Emergency and Urgent Care

If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact Prevea360 at 1-877-230-7555, if possible, when you receive emergency care. If assistance is needed to determine the appropriate level of care outside of normal working hours, contact Prevea Care After Hours at 1-888-277-3832. Follow-up care must be received by an in-network provider unless otherwise approved by Prevea360.

  • Save My Spot allows you to make a reservation at the Prevea Urgent Care of your choice from the comfort of your home. You choose one of the available times and have the option of receiving a text message reminder.
  • Online scheduling makes primary care clinic appointments a snap. Simply visit and select the medical service you need. Then click Schedule Online Now and follow the prompts to select a time with your doctor.

Mental, Behavioral Health and Substance Abuse

Prior authorization and/or referrals are not required for outpatient mental health services when seeking services from an in-network provider. Inpatient mental health must be prior authorized.

24-Hour Nurseline

Prevea Care After Hours: 1-888-277-3832

Virtual Visits

You can access Virtual Visit for non-urgent, personalized care from a local SSM Health provider straight from your smart phone or computer.  Visit 24/7 for conditions we treat and/or to answer a brief questionnaire and get started with care.

Major Health Systems

  • HSHS WI Division Hospitals
  • Prevea Clinics
  • Door County Medical Center
  • Holy Family Memorial Hospital and Clinics
  • Oakleaf Clinics

Full Service Areas

Barron County, Brown County, Buffalo County, Chippewa County, Door County, Dunn County, Eau Claire County, Kewaunee County, Manitowoc County, Menominee County, Oconto County, Sheboygan County

Limited Service Areas

Marinette County, Outagamie County, Pepin County, Shawano County

Limited Hospital Access

Kewaunee County
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