Your life is non-stop. We think your health insurance should be able to keep up. Our programs, tools and resources are built to keep you healthy, happy and on-the-go. Because when you’re feeling good, life is good.
From giving you access to the doctors you want to see, to providing exceptional customer service, every time – everything we do is because of you. That’s the Quartz difference.
Quartz networks are designed to help you get the care you need, when and where you need it. Quartz - Community Network provides you with a broad selection of providers, hospitals and clinics located outside of Dane County and the communities of Cambridge, Marshall and Mazomanie.
We take pride in providing each community with exceptional service and access to the area’s top-rated health care. Visit ChooseQuartz.com for more information.
What’s New for 2020
Quartz is pleased to announce the addition of ThedaCare Health System to our extensive provider network. Quartz – Community Network members will now have access to ThedaCare providers and specialists at several hospital and clinic locations throughout the counties they serve in northeast and central Wisconsin. Go to ChooseQuartz.com for a complete listing of providers.
Quartz MobileBack is a brand-new, app-based program designed to help manage low back pain. Through a mobile app on your smartphone or tablet, you’ll get easy-to-follow exercise routines designed by spine physical therapists for your specific type of low back pain. And, there’s no cost to you, because Quartz has your back. To learn more about the program and find out if you’re eligible, visit QuartzBenefits.com/MobileBack.
Go to ChooseQuartz.com to access a provider directory. Select “Find a Doctor for State Employees” and select the “Quartz - Community” link. To request a printed provider directory be mailed to you, call 1-844-644-3455.
Referrals, Authorizations, Out-of-Network
Referrals are not needed when receiving care from in-network providers. Prior authorization is required for certain services, procedures and for out-of-network providers before you receive care. You will receive written notification upon approval or denial for the prior authorization. You may check the status of your request at QuartzMyChart.com. If you are unsure if a service, test or procedure requires prior authorization or a referral, call 1-844-644-3455 prior to the appointment or visit QuartzBenefits.com/priorauth.
Emergency and Urgent Care
If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility. Contact Quartz Customer Service at 1-844-644-3455 or your primary care provider if assistance is needed to determine the appropriate level of care. Follow-up care must be received from an in-network provider unless approved by Quartz.
Mental, Behavioral Health and Substance Abuse
For assistance in accessing mental, behavioral health or substance abuse services, call Behavioral Health Care Management at 1-800-683-2300.
Contact your primary care provider for after-hour or out-of-area care instructions.
Quartz will continue to offer UW Health Care Anywhere, providing convenient access to the care you need from the comfort of your home, work or on-the-go. UW Health Care Anywhere video visits are available 24/7, using your smartphone, tablet or desktop computer webcam. Care Anywhere is available for members with common non-emergency symptoms.
Visit UWHealthCareAnywhere.org for more information.
Disclaimer: You must be in the state of Wisconsin to receive care.
Major Health Systems
- Beaver Dam Community Hospital & Clinics
- Gundersen Health System
- ProHealth Medical Group
- UnityPoint Health – Meriter Hospital & Clinics
- UW Health Hospitals & Specialty Clinics