Frequently Asked Questions

Have a question? Review the most commonly asked questions we receive.

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Uniform Glossary of Health Coverage and Medical Terms

The federal Glossary of Health Coverage and Medical Terms defines commonly used terms, but isn’t a full list. These glossary terms and definitions are intended to be educational and may be different from the terms and definitions in your plan or health insurance policy.

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State and Federal Notifications

Patient Rights and Responsibilities

As a participant in this health insurance program, you have certain rights and responsibilities. By becoming familiar with them, you will be able to make the most of your health care.

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Preventive Services's list of of preventive services — like shots and screening tests — includes all services that are covered at no cost to you. 

View List of Preventive Services

Transitioning Care with a New Health Plan

Information for members who may be selecting a new plan during the annual It's Your Choice open enrollment period.

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Contact Information

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