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In the face of financial challenges posed by the COVID-19 pandemic, here are some helpful tips from Empower Retirement, the recordkeeper of the Wisconsin Deferred Compensation Program (WDC), about personal investing and market volatility:

  • Be patient and stay the course with your long-term approach to retirement financial planning;
  • It may be wise to stay invested in the market, rather than trying to time the market;
  • keeping your portfolio diversified may soften negative impacts of the current situation;
  • Before making any investment changes, consult with your financial advisor, take into account your individual circumstances and consider the long-term effects of doing so; and
  • Call the WDC if you need investment assistance or if you have questions about your account, changing deferrals, investment options, etc.

Updates Enhance Online Security, Services

It is now safer and simpler than ever to manage your WDC account and take action. For example, before you log in to the WDC secure portal, multi-factor authentication requires that Empower Retirement, the WDC’s recordkeeper, first send you a code via text or email to verify your identity. Once logged in, check the Remember Me box and/or take advantage of your device’s fingerprint software to skip this step in the future. And in just a few clicks, you can also update your beneficiary designation and sign up to receive communications electronically.

Take advantage of the many online resources at your disposal, including online or telephone meetings with local WDC representatives. Sign up for a free, one-on-one appointment to discuss your retirement readiness, asset allocation, sources of retirement income, and much more. Visit Schedule a Meeting or call the WDC.

WDC Moves to Online Appointments Only During COVID-19 Pandemic

All meetings between WDC participants and local plan representatives are now conducted only online. The WDC’s Madison office is open to staff and closed to visitors. Please note: Employees may enroll in the WDC, check their account balances, execute transactions, and even obtain investment advice online at www.wdc457.org or over the phone by calling 1-877-457-9327. WDC customer service call center hours are Monday-Friday, 7:00 a.m. to 9:00 p.m. CST and Saturdays 8:00 a.m. to 4:30 p.m.

MoneyTalks Newsletter has Retired

This is a friendly reminder that the WDC’s newsletter, MoneyTalks, has retired. WDC participants can continue accessing information via www.wdc457.org, under the News & Updates section. The WDC will also continue providing information to participants directly on their quarterly account statements. Make sure that your email address on file with the WDC is current. Log in to your account at www.wdc457.org to check your WDC profile and update your email address.


For More Information

Wisconsin Deferred Compensation Program  www.wdc457.org

Customer Service:

  • Email: wdcquestions@empower-retirement.com
  • Call 1-877-457-9327
  • Hours: Monday-Friday, 7:00 a.m. to 9:00 p.m. and Saturdays from 8:00 a.m. to 4:30 p.m., CST.