Pew Charitable Trusts cites the WRS as one of three public employee pension plans that has maintained high funded ratios at predictable costs over the past 20 years and conducts a wide-ranging Q&A-style interview with ETF Secretary John Voelker.
ETF, including all customer service phone lines, will be closed for business Monday, January 16, 2023, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 17.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business on Monday, December 26 and Monday, January 2. ETF’s customer service call center staff will be available beginning at 7:00 a.m. on Tuesday, December 27 and Tuesday, January 3. Wisconsin Retirement System members are encouraged to utilize ETF’s website to view and print forms, brochures and review online videos.
Under state law, monthly Wisconsin Retirement System annuity payments are payable on the first day of the month. The chart below shows upcoming 2023 payments affected when the first falls on a Saturday, Sunday or holiday.
After a two-year hiatus ETF is set to resume in-person group retirement appointments with a benefits specialist. Sessions are currently scheduled from January to March. See the schedule and register now.
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business on Thursday, November 24, due to the Thanksgiving Day holiday. ETF’s customer service call center staff will be available beginning at 7:00 a.m. on Friday, November 25.
The Group Insurance Board today approved changes to simplify the Income Continuation Insurance Program for employers and members and addressed other topics affecting the administration of the State of Wisconsin Group Health Insurance Program.
