Divisions and Offices

	Division of Technology, Security and Data Services Director:  Kevin Acker Responsible for designing and implementing information technology systems, providing technical services, employing best-in-class cybersecurity and information security management, coordinating technology resources, and collecting, organizing, and analyzing data to inform improved decision making and solutions agency wide.  The group’s primary focus is to support ETF’s strategic plan through collaboration, innovation, and continuous learning to enhance business outcomes.
	Division of Trust Finance Director:  Cindy Klimke-Armatoski Responsible for the accounting and financial reporting of benefit program activity. This includes functions such as collection of contributions and insurance premiums, payment of insurance claims, disbursement of WRS benefit payments, maintenance of WRS member accounts, and generation of ETF’s Comprehensive Annual Financial Report (CAFR). Trust Finance staff also calculate the WRS effective rate and work with ETF’s consulting actuaries to set WRS contribution rates and annuity adjustments.
	Office of Strategic Health Policy Director:  Eileen Mallow Responsible for policy development and implementation of health, life, and long-term care insurance; develop member education materials on insurance plans; administers Medicare Supplemental policies, employee reimbursement account and commuter benefit programs.
	Office of Enterprise Initiatives Director:  Michelle Baxter Responsible for leading and organizing ETF’s efforts to transform business processes and systems to meet the ETF's strategic goals. The Office of Enterprise Initiatives focuses on making ETF a leader among large public employee benefit systems by following best practices leading to exceptional customer services for our members.
	Office of Internal Audit Director:  Yikchau Sze Responsible for planning and performing independent and objective assurance and consulting activity designed to add value and improve ETF operations. It helps ETF accomplish its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance process in ETF.
	Office of Communications Director:  Mark Lamkins Responsible for internal and external communications; public relations; strategic communications and marketing; forms and publications; website administration; social media; educational videos and presentations.
	Office of Legal Services Director: Diana Felsmann Responsible for legal services, opinions and analysis; responding to inquiries from members, attorneys and others; representing ETF in administrative appeals; federal regulation and compliance; responding to public records requests; drafting legislation and administrative rules; and ombudsperson services.
	Office of Policy, Privacy and Compliance Director:  Steve Hurley Responsible for policy review and development; research and analysis of issues and proposed legislation; drafting of informational papers; responding to privacy incidents; providing guidance on data-sharing; and advising on compliance with federal regulations, including HIPAA Privacy. Assists with COOP Management.
	Office of Budget and Management Director:  Tarna Hunter Responsible for governmental relations, legislative policy analysis; operating and biennial budget; procurement; contract administration; facilities; and supply, mail, and records services.
	Office of Talent Management Director:  Lisa Dally Responsible for workforce support to ETF employees and managers in the key areas of: Talent Recruitment & Selection, Diversity, Equity & Inclusion, Payroll & Benefits Administration, Workforce Performance, Learning & Development, Employee Recognition & Retention, Workforce Relations and consultation about personnel matters.