Wait times may vary throughout the year due to demand. Check back often to see our latest wait times.

Retirement Estimate Wait Time

6 weeks

Benefits Counseling Appointment Wait Time

Individual Online  

6 weeks

Individual In-Person

6 weeks

Group Online

6 weeks

Retirement Payment Wait Time

60-90 days*
after application is received

*May take longer based on how many applications we receive and how long it takes your employer to verify information.

Separation Payment Wait Time

60-90 days*
after application is received

*May take longer based on how many applications we receive and how long it takes your employer to verify information.

Death Benefit Payment Wait Time

60-90 days*
after application is received

*May take longer based on how many applications we receive and how long it takes your employer to verify information.