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Contact ETF

Contact Us

Office Hours: 7:45am - 4:30pm (CST), Monday - Friday

ETF Furlough (Office Closure) Dates

Email Us (click on a category below)
  WRS Retiree/Annuitant You receive a monthly benefit payment from us
  Active WRS Employee You are currently employed by an employer that is in the WI Retirement System
  Inactive WRS Employee You previously worked for an employer that was in the WI Retirement System
  WRS Employer You are a WI Retirement System employer representative
  Other You don't fit a category listed above, or you are not certain what category you fit
Self-Service (available 24 hours a day, 7 days a week)
  Self Service Line 1-877-383-1888 (toll free) or 608-266-2323 (local Madison) to request forms and brochures. WRS annuitants may also change their home mailing address or tax withholding election through this self-service line. 
  Pre-Recorded WRS Benefit Message To listen to detailed recorded messages about WRS benefits call 1-800-991-5540 (toll free) or 608-264-6633 (local Madison).  
  Note: You will not be able to talk to a "live" person using these self-service systems. To speak to a benefits specialist, call the telephone numbers in the "Call Us" section.
Call Us
 

Toll Free: 1-877-533-5020
Local Madison: 608-266-3285
Fax: 608-267-4549
Wisconsin Relay Service (for hearing & speech impaired)
7-1-1 or
1-800-947-3529 (English)
1-800-833-7813 (Spanish)
Hearing/speech impaired callers may reach us via Wisconsin Relay Services by dialing 711 with their TTY equipment.

Call Us to Schedule an Appointment
  For an appointment in Madison or Waukesha
1-877-533-5020 ext. 65717 (toll free)
(608) 266-5717 (local Madison)
Visit Us
  Madison: (Appointment Recommended)
801 W. Badger Road
Madison, WI 53713-2526
Map
  Waukesha: (Appointment Required)
141 N.W. Barstow St
Waukesha, WI 53186
(East Entrance, Rm. 411)
Map
Write Us
  Department of Employee Trust Funds
P.O. Box 7931
Madison, WI 53707-7931
Employers
  Employer Communications: 608-264-7900 (local Madison) or 1-888-681-3952 (toll free)
To order forms call 608-266-3302 or e-mail