Description
When it comes to your health care coverage, Quartz helps you get the most from your plan. That’s the Quartz difference — whole-health benefits, local customer support, and access to a robust network of providers across the state.
Our key provider partners in the Quartz – West Network include Emplify by Gundersen and UW Health. By working together, our integrated approach to patient care looks out for you and your whole health.
That's just the foundation of our robust provider network. Your care options also include local community-based care, regional specialty clinics, nationally ranked hospitals, trauma centers, and much more.
Explore the extra benefits and get outstanding access to care with Quartz!
Select the Quartz – West Network if you prefer to get primary care in western Wisconsin. You'll also have access to providers in select Iowa and Minnesota counties for specialty care.
What's New for 2026
Innovative and inclusive programs to help your mind, body, and well-being.
- Quartz mental well-being programs with AbleTo make it easy for members to find the mental health support they deserve on their time. Members have access to digital self-care tools and the option for one-on-one coaching and therapy within five business days.
- Quartz prenatal and postpartum programs offer support for the whole family. Whether members need assistance with pregnancy planning, doula care*, or resources and support during the first months of their child's life, Quartz is here to help members feel at ease, well-informed, and empowered during this important health journey.
*This is a pilot program and is available to eligible 2026 members on a trial basis and may be changed or discontinued in future years.
Provider Directory
- Visit Quartz's State of Wisconsin Group Health Insurance Program webpage to access our provider directory and Find a Doctor search tool.
- You can also go directly to Find a Doctor and select your network from the list to find a provider who best meets your needs.
If you'd like a printed provider directory, please call Customer Success at 844-644-3455 (TTY:711), and we'll mail you a copy.
Referrals, Authorizations, Out-of-Network
- You'll never need referrals to receive care from in-network providers.
- You may need approval ahead of time (prior authorization) for certain services, procedures, and out-of-network providers before you get care.
- You'll receive written notice of our approval or denial. You can check the status of your request anytime on MyChart.
- If you're ever unsure whether a service, test, or procedure requires prior authorization, please feel free to call us before the appointment at 844-644-3455 (TTY:711). To learn more and download forms, visit our Prior Authorization Resources for Providers webpage.
Emergency and Urgent Care
If you need emergency or urgent care out-of-network, please seek care at the nearest medical facility. For serious, life-threatening situations, call 911 right away. Contact your primary care provider if you need help determining whether you should go to an emergency department or urgent care. Follow-up care will come from an in-network provider unless you receive our approval first.
Mental Health, Behavioral Health and Substance Abuse
Well-living isn't just about your physical health — Quartz is here to help support your mental health and emotional well-being, too. Our Behavioral Health Care Management team is here to help you understand treatment options and connect you to care. If you have questions about coverage or need help figuring out where to start, call us at 800-683-2300.
24-Hour Nurseline
Contact your primary care provider for after-hours or out-of-area care instructions.
Virtual Visits
When you're sick or injured, you want care right away. Take advantage of virtual visits technology to access care for non-emergency needs. Virtual visits connect you to an expert health care provider via your smartphone, tablet, or computer webcam. Depending on the situation, the provider can offer a diagnosis, suggest follow-up care, and/or prescribe medication.
- UW Health Care Anywhere
- Emplify Health by Gundersen virtual care
- Virtual Visits with the LiveWell app
Major Health Systems
- Black River Health
- Crossing Rivers Health
- Emplify Health by Gundersen
- OakLeaf IPA and Surgical Hospital
- Tomah Health
- UW Health Hospital & Specialty Clinics
- Vernon Memorial Healthcare