In April 2025, ETF will begin distributing employees’ January 1, 2025 WRS Annual Statement of Benefits, after 2024 account data reconciliation processes have been completed.
The report provides information about the WRS and other benefit programs administered by ETF, including the financial statements and independent auditor’s report.
My Benefits Employer News is a monthly newsletter to keep you informed about ETF’s new Insurance Administration System. You’ll learn about system functionality, upcoming policy changes, key dates, system training, and support.
ETF, including all customer service phone lines, will be closed for business Monday, January 20, 2025, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 21.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday