ETF, including all customer service phone lines, will be closed for business Monday, January 18, 2021, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 19.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
ETF will begin distributing employees’ January 1, 2021 Wisconsin Retirement System Annual Statement of Benefits in April, after 2020 account data reconciliation processes have been completed. The statement is a summary of an employee's year-end WRS retirement account information, including the effective rate of interest applied to the account.
Last week, ETF and WebMD Health Services hosted a Well Wisconsin celebration to wrap up the 2020 program year and kick off the 2021 program year. Thank you for everything that you do as an employer to support employee well-being.
The Department of Employee Trust Funds (ETF), including all customer service phone lines, will be closed for business on Thursday, December 24 and Friday December 25 and Thursday, December 31 and Friday, January 1. ETF’s customer service call center staff will be available beginning at 7:00 a.m. on Monday, December 28 and Monday, January 4. Wisconsin Retirement System members are encouraged to utilize ETF’s website to view and print forms, brochures and review online videos.
Under state law, monthly Wisconsin Retirement System annuity payments are payable on the first day of the month. The chart below shows upcoming 2020 payments affected when the first falls on a Saturday, Sunday or holiday.
As the designated liaison between the Social Security Administration and employers that provide Social Security coverage for their employees under the State of Wisconsin’s Section 218 Agreement, ETF provides Social Security and Medicare wage bases for 2021. This information applies to all WRS employers and all other public employers in Wisconsin that provide Social Security coverage for their employees under Wisconsin’s Section 218 Agreement.
The Board has extended the local ICI Program premium holiday for 2021 based on the strong financial position of the local ICI plan. This means that employers and employees will not pay premiums for either standard or supplemental ICI coverage.
There will be no change in the ICI premium rates for 2021. However, the annual premium review must still be completed in order to adjust premiums based on changes in employees’ annual earnings and/or sick leave balances.