Office Closures Observe Martin Luther King, Jr. Day 2021
ETF, including all customer service phone lines, will be closed for business Monday, January 18, 2021, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 19.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
ETF Surveying Health Insurance Members Enrolled in Medicare
The Department of Employee Trust Funds is conducting a satisfaction survey among Medicare enrolled retirees and their dependents in the State of Wisconsin Group Health Insurance Program.
When Will I Receive My Statement of Benefits?
ETF will begin distributing employees’ January 1, 2021 Wisconsin Retirement System Annual Statement of Benefits in April, after 2020 account data reconciliation processes have been completed. The statement is a summary of an employee's year-end WRS retirement account information, including the effective rate of interest applied to the account.
Employers are automatically enrolled in ETF E-mail Updates. If you’re not receiving email notifications about important retirement and other WRS-benefit related news for employers, contact your case manager at 1-877-533-5020.