How Can We Help?

ETF is here to help you with your Wisconsin Retirement System and other ETF-administered benefits.

End of Year Tasks 

Consider when to retire 

Cancel variable fund participation 

Make additional contributions 

Buy creditable service 

Account Updates 

Update my beneficiary 

Update my direct deposit 

Update my name, address, or gender 

Change my tax withholding 

Life changes and my benefits 

How to Retire 

Apply for retirement 

Retirement checklist 

Schedule an appointment 

How to fill out your estimate and application 

Annuity payment options 

Still Need Help?

Send a Secure Email

WRS Annuitant 

You receive a monthly benefit payment from ETF as a Retiree, Alternate Payee or Annuitant


You are currently employed by an employer that is in the WRS (Active Employee)

Former Employee 

You previously worked for an employer that was in the WRS (Inactive Member)

WRS Employer 

You are a WRS employer representative


You don't fit a category listed above, or you are uncertain

Call Us

ETF Benefit Specialists are available from 7:00 a.m. to 5:00 p.m. (CST), Monday - Friday.

Call 1-877-533-5020 (Calling from outside the country use 001-608-266-3285)

Wisconsin Relay: 711

Employer services are available from 7:45 a.m. - 4:30 p.m. (CST), Monday-Friday.

Write Us or Return Forms

You can send correspondence or completed benefits-related forms to ETF.


Wisconsin Department of Employee Trust Funds
P.O. Box 7931
Madison, WI 53707-7931

A man dropping off a document sized envelope into the drop box outside the Hill Farms State Building entrance.



Drop Off

Drop off ETF forms and documents only at our secure, locking drop box. The drop box is located outside the entrance of the Hill Farms State Office Building, across from the parking garage.

ETF date stamps all forms and empties the drop box daily. Forms submitted after 3:00 p.m. may not be date stamped until the next business day.

Visit Us

Wisconsin Department of Employee Trust Funds
Hill Farms State Office Building, 8th Floor

4822 Madison Yards Way
Madison, WI 53705-9100

Office hours:

7:45 a.m. to 4:30 p.m. (CST), Monday-Friday

Information for Visitors

Report the Death of a WRS Member

For family members dealing with the loss of a loved one, the days and weeks following the death can be a busy and stressful time. As soon as you are able, please contact the Department of Employee Trust Funds to notify us of the death.

Learn How to Report a Death