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ETF has launched a new, customer-centric website for the more than 630,000 Wisconsin Retirement System members, employers and other site users. The site provides quick, easy access to retirement, health and other benefits information, decision-making tools, and educational resources.
ETF, including all customer service phone lines, will be closed for business Thursday, July 4, 2019, due to the Fourth of July holiday. Wisconsin Retirement System members are encouraged to use the ETF website to view and print forms, brochures and other information. Regular office hours and Customer Service Call Center hours (see below) will resume on Friday, July 5.
Office Hours: 7:45 a.m. - 4:30 p.m., Monday through Friday
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
Required contribution rates for Wisconsin Retirement System employers and employees will increase slightly in 2020. The Employee Trust Funds Board approved the rate changes June 20, following an annual report by the retirement system’s consulting actuary.
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