Description
With Security Health Plan, you get so much more than health insurance. You can trust Security, part of Sanford Health, to work on your behalf to deliver protection from high health care costs with the right combination of services and extra perks you can feel good about. Security offers you what you expect: clear benefit statements, wellness services, accurate and on-time claims payments and friendly, knowledgeable customer service. Security Health Plan offers the SimplyOne network, which provides access to one provider that simplifies your path to health care: Marshfield Clinic.
Provider Directory
Visit our Provider Directory. To request a printed directory be mailed to you, call customer service at 844-813-7286, or if you are hearing or speech impaired call TTY 711.
Referrals, Authorizations, Out-of-Network
Security Health Plan requires a referral for certain services. Security Health Plan also requires a referral and approval for services received from a non-network provider. Services from a non-network provider without prior authorization are not reimbursed.
To receive prior authorization, you and your provider must contact us before the service is delivered. You will receive written notification of the approval or denial of the prior authorization. If you are unsure if a service, test or procedure requires prior authorization or a referral, call 844-813-7286 prior to the appointment, or visit our Prior Authorization page for a complete listing of services that require prior authorization.
Emergency and Urgent Care
If you require emergency or urgent care when outside of the network, seek care at the nearest medical facility.
Follow-up care must be received from an in-network provider unless otherwise approved by Security Health Plan.
Mental Health, Behavioral Health and Substance Abuse
You may see any in-network provider for mental or behavioral health care. You do not need a referral or prior authorization.
24-Hour Nurseline
Care My Way®. When a visit to your doctor’s office is inconvenient, you can call 800-549-3174 (TTY 711) and talk with a Care My Way nurse practitioner about many common health concerns, such as flu, pink eye, or urinary tract infections. Depending on your condition, a prescription can even be called into the pharmacy of your choice. The Care My Way mobile app can be used 24 hours a day, 7 days a week in all 50 states.
Major Health Systems
- Marshfield Clinic