Starting May 1, 2025, Costco Pharmacy will be the new mail-order pharmacy for members of ETF-administered health insurance.
Members do not need to be a Costco member to use this service or pick up prescriptions inside any Costco Warehouse.
Those with prescriptions through Serve You Rx should have already received an email or letter from Navitus and Serve You Rx with information about prescriptions transfer to Costco.
Members will still receive mail-order prescriptions and be eligible for three months’ worth of prescriptions for two months’ worth of copayments.
Costco Pharmacy can be reached at 1-800-607-6861 or webpharmacy@costco.com.
Call Navitus at 866-333-2757 (non-Medicare) or 866-270-3877 (Medicare) for questions on pharmacy coverage. Members can also view their benefits online.