The WRS engages with third-party administrators to deliver certain benefit services. You may receive communication directly from them.
Insurance
Your insurance plans through ETF are supported by health plan and other vendors.
Visit our Health Plan and Vendor Contact Information page to view a list of their contact information.
Wisconsin Deferred Compensation Program
Empower is the WDC’s third-party recordkeeper. The WDC advises participants to do the following:
- Register your account at wdc457.org. This ensures that Empower recognizes you as the authentic account owner, thereby helping limit unauthorized access.
- Keep your contact information up to date. By making sure your details are current and correct, Empower can notify you of security alerts or in case of suspected unauthorized activity.
- Regularly review your account. Make it a habit to monitor account activity, so you can track any suspicious or unauthorized activity.
- Use log-in protection. Create a unique and strong password for your Empower account and enable multi-factor authentication to make unauthorized access even more difficult.
- Protect your devices. Keep your computer, phone, and other devices up to date, including operating systems, antivirus and firewall softwares, and web browsers.
- If you notice any suspicious activity on your account, notify Empower immediately at 844-773-6797.
WDC participants also have an added layer of protection through the Empower Security Guarantee.
This guarantee states that Empower will restore losses to your account that occur as a result of unauthorized transactions made through no fault of your own.
For more details, contact an Empower representative at 1-877-457-9327, Monday-Friday between 7 a.m. and 5.p.m. and Saturday between 8 a.m. and 4:30 p.m. (Central time).