Department News
Jan 12, 2021 9:00am

Office Closures Observe Martin Luther King, Jr. Day 2021

ETF, including all customer service phone lines, will be closed for business Monday, January 18, 2021, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 19.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

Department News
Jan 4, 2021 12:30pm

When Will I Receive My Statement of Benefits?

ETF will begin distributing employees’ January 1, 2021 Wisconsin Retirement System Annual Statement of Benefits in April, after 2020 account data reconciliation processes have been completed. The statement is a summary of an employee's year-end WRS retirement account information, including the effective rate of interest applied to the account.

Department News
Dec 15, 2020 5:00pm

When Are 2021 Annuity Payments Available?

Under state law, monthly Wisconsin Retirement System annuity payments are payable on the first day of the month. The chart below shows upcoming 2020 payments affected when the first falls on a Saturday, Sunday or holiday.

Department News
Dec 15, 2020 5:00pm

Holiday Closings of ETF Offices 2020

The Department of Employee Trust Funds (ETF), including all customer service phone lines, will be closed for business on Thursday, December 24 and Friday December 25 and Thursday, December 31 and Friday, January 1. ETF’s customer service call center staff will be available beginning at 7:00 a.m. on Monday, December 28 and Monday, January 4.  Wisconsin Retirement System members are encouraged to utilize ETF’s website to view and print forms, brochures and review online videos.

Department News
Dec 9, 2020 9:30am

HHS Issues COVID-19 Fraud Alert

The U.S. Department of Health and Human Services Office of Inspector General is alerting the public about fraud schemes related to the novel coronavirus (COVID-19). Check out helpful tips from HHS.

Department News
Nov 23, 2020 8:30am

Office Closure - Thanksgiving 2020

The Department of Employee Trust Funds (ETF), including all customer service phone lines, will be closed for business on Thursday, November 26, due to the Thanksgiving Day holiday. ETF’s customer service call center staff will be available beginning at 7:00 a.m. on Friday, November 27.