The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business on Thursday, November 28, due to Thanksgiving Day. ETF’s customer service call center staff will be available beginning at 7:00 a.m. on Friday, November 29.
ETF has started distributing the WRS Annual Statement of Benefits to members. The statement is a non-retired members' once-a-year summary of their retirement account information.
ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 27, 2024, due to the Memorial Day observance.
ETF, including all customer service phone lines, will be closed for business Monday, January 20, 2025, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 21.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
Non-retirees may now view, download, and print their 2025 WRS Annual Statement of Benefits online. This is in addition to receiving a mailed statement, which ETF has started distributing this month.
