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ETF, including all customer service phone lines, will be closed for business Thursday, July 4, 2024, due to the observance of Independence Day.

ETF, including all customer service phone lines, will be closed for business Monday, September 2, 2024, due to the Labor Day observance.

The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 27, 2024, due to the Memorial Day observance.

ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

The office, including all customer service phone lines, will be closed for business on Tuesdays and Wednesdays in the next two weeks.

ETF, including all customer service phone lines, will be closed for business Monday, January 20, 2025, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 21.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 26, 2025, due to the Memorial Day observance.

Non-retirees may now view, download, and print their 2025 WRS Annual Statement of Benefits online. This is in addition to receiving a mailed statement, which ETF has started distributing this month.

ETF just released the WRS Financial Report 2023, with the Legislative Audit Bureau issuing a “clean” audit opinion on the WRS’s financial statements.

The Group Insurance Board today approved the selection of vendors for the Group Health Insurance Program and reviewed the program’s reserve fund.