Provided you did not close your WRS account by taking a separation benefit, your beneficiaries may be entitled to a benefit after your death. Understand how and what benefits are paid upon your death.
ETF, including all customer service phone lines, will be closed for business Monday, January 20, 2025, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 21.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 26, 2025, due to the Memorial Day observance.
