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Your WRS account information is confidential, and no one can receive information about or make changes to your account unless authorized. You can authorize another person to make changes to your account by submitting a financial power of attorney document to ETF.

Learn how to address a benefits dispute and how Ombudspersons Services can help.

Provided you did not close your WRS account by taking a separation benefit, your beneficiaries may be entitled to a benefit after your death. Understand how and what benefits are paid upon your death.

Employers, complete this form for access to the new Insurance Administration System (IAS).

ETF has offered employer training in preparation for the launch of My Insurance Benefits. This document contains responses to the questions from the employer training sessions.

Some financial power of attorney documents require that the principal is incapacitated before the agent can act on their behalf.

In preparation for the new insurance administration system, My Insurance Benefits, ETF is updating a documentation policy for new hires and employees.

A guardian is appointed by a court when a person is unable to make or communicate medical decisions, financial decisions, or both. Learn how Letters of Guardianship can impact a WRS account.

While there are many new features and capabilities that this system will offer when it goes live, we have identified one feature that will not be available for local employers at that time. Specifically, the premium rate display, with a contribution breakout showing the member and employer shares, will not be visible to your employees.

Learn the steps to submit, change or terminate Letters of Guardianship.