Frequently Asked Questions

Have a question? Review the most commonly asked questions we receive.

Program Option
  • Local Annuitant Health Program (LAHP)
  • Local Deductible Health Plan (PO14) & Supplemental Benefits
  • Local Deductible Health Plan with Uniform Dental (PO4) & Supplemental Benefits
  • Local Health Plan (PO16) & Supplemental Benefits
  • Local Health Plan with Uniform Dental (PO6) & Supplemental Benefits
  • Local High Deductible Health Plan (PO17) & Supplemental Benefits
  • Local High Deductible Health Plan with Uniform Dental (PO7) & Supplemental Benefits
  • Local Traditional Health Plan (PO12) & Supplemental Benefits
  • Local Traditional Health Plan with Uniform Dental (PO2) & Supplemental Benefits

Pharmacy Benefit Manager (PBM) FAQs

Find answers to the most frequently asked questions about the pharmacy benefit.

Program Option
  • Local Annuitant Health Program (LAHP)
  • Local Deductible Health Plan (PO14) & Supplemental Benefits
  • Local Deductible Health Plan with Uniform Dental (PO4) & Supplemental Benefits
  • Local Health Plan (PO16) & Supplemental Benefits
  • Local Health Plan with Uniform Dental (PO6) & Supplemental Benefits
  • Local High Deductible Health Plan (PO17) & Supplemental Benefits
  • Local High Deductible Health Plan with Uniform Dental (PO7) & Supplemental Benefits
  • Local Traditional Health Plan (PO12) & Supplemental Benefits
  • Local Traditional Health Plan with Uniform Dental (PO2) & Supplemental Benefits
  • State Employee and Retiree Health Plan & Supplemental Benefits
ET-8935
Brochure Active Employee / Retiree

Ombudsperson Services

The ETF ombudsperson staff attempts to resolve questions and issues on behalf of WRS members.

ET-8900
Active Employee / Retiree / Local Employer / State Employer

Employee Reimbursement Accounts Fact Sheet

The Employee Reimbursement Accounts (ERA) Program is an optional benefit that allows participants to use pre-tax dollars to pay for certain Internal Revenue Service-approved expenses.

Health and Wellness News
May 15, 2025 11:00am
Image: Woman holding a map. Image text: Where You Belong. Find health and closer connection.

Well Wisconsin Program 2025

Subscribers and spouses under the ETF-administered health insurance can earn a $150 prepaid card for completing a quick health assessment, health check, and well-being activity by Oct. 17.

ET-2178
Flyer Active Employee / Retiree / Other Benefit Recipient

Security Health Plan No Longer Available in 2020

Security Health Plan will not be available for the 2020 plan year. Learn what steps you need to take if you currently have health insurance through Security Health Plan.

Uniform Dental Benefits Certificate of Coverage

Program Option
  • Local Deductible Health Plan with Uniform Dental (PO4) & Supplemental Benefits
  • Local Health Plan with Uniform Dental (PO6) & Supplemental Benefits
  • Local High Deductible Health Plan with Uniform Dental (PO7) & Supplemental Benefits
  • Local Traditional Health Plan with Uniform Dental (PO2) & Supplemental Benefits
  • State Employee and Retiree Health Plan & Supplemental Benefits
Plan Year
  • 2025
ET-2175
Flyer Active Employee / Retiree / Other Benefit Recipient

Transitioning Care with a New Health Plan

When changing health plans there are many things you have to consider. This handout will help you determine if you can keep your current health care providers with the new plan, if you will need to change providers and how to do so and what steps you should take if you are receiving complex care.

Independent External Review

Program Option
  • Local Deductible Health Plan (PO14) & Supplemental Benefits
  • Local Deductible Health Plan with Uniform Dental (PO4) & Supplemental Benefits
  • Local Health Plan (PO16) & Supplemental Benefits
  • Local Health Plan with Uniform Dental (PO6) & Supplemental Benefits
  • Local High Deductible Health Plan (PO17) & Supplemental Benefits
  • Local High Deductible Health Plan with Uniform Dental (PO7) & Supplemental Benefits
  • Local Traditional Health Plan (PO12) & Supplemental Benefits
  • Local Traditional Health Plan with Uniform Dental (PO2) & Supplemental Benefits
  • State Employee and Retiree Health Plan & Supplemental Benefits