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ETF, including all customer service phone lines, will be closed for business Monday, September 1, 2025, due to the Labor Day observance.

Have you read the latest Well Wisconsin News? This monthly e-newsletter has information on classes, workshops, webinars, book clubs, events, and more!

ETF, including all customer service phone lines, will be closed for business Thursday, July 4, 2024, due to the observance of Independence Day.

ETF, including all customer service phone lines, will be closed for business Monday, September 2, 2024, due to the Labor Day observance.

Learn about Delta Dental insurance for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

Learn about MetLife Vision insurance for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

Learn about UnitedHealthcare Medicare for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

Learn about Network Health for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

Learn about MercyCare Health Plans for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday