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ETF Ombudsperson Services was created in 1992 to assist members with insurance problems or inquiries.

Learn how to address a benefits dispute and how Ombudspersons Services can help.

The ETF ombudsperson staff attempts to resolve questions and issues on behalf of WRS members.

An Ombudsperson acts as a neutral party who helps WRS members with insurance issues.

Gov. Evers' proposed state budget contains changes affecting ETF's administration of WRS benefit programs, including support for modernizing antiquated legacy systems.

State and local government retirement systems have significant oversight and disclosure requirements, some of which are being considerably modified. Ten key takeaways regarding existing disclosures, notable changes, and their effects.

This report presents the results of the annual actuarial valuation of benefit liabilities and costs of the Duty Disability Program as of December 31, 2023.

This manual is a reference source intended to aid employer’s administration of and participation in the WRS.

This report presents the results of the annual actuarial valuation of benefit liabilities and costs of the Long-Term Disability Insurance Plan (LTDI) as of December 31, 2008.

Independent Auditor’s Report on the Financial Statements and Other Reporting Required by Government Auditing Standards for the year ended December 31, 2015.