Update Online Access

Complete one Online Access Security Agreement (ET-8928) per person or request. Each user has their own account and unique login ID. Do not share a login ID among a group of employees.

1. Select the Request Type: Add access for a new employer/third-party vendor.
2. Complete the Employee/Vendor Information section. All fields are required for all request types.
3. Have the new user sign and date the Employee/Vendor Online Access Security Agreement section.
4. Complete the Employer Agent: Select Access section on page 2. Select all applications the employee will need to access.
   • If your employer only participates in the WRS, do not select any insurance applications.
   • Only state agencies should select STAR applications.
5. Complete the Certifying Signature section.
   • Note: If the current agent is no longer with the employer, the alternate agent or a member of the board should sign. A Designation of Agent (ET-1313) form is required to name a new agent.
6. Scan and email to ETFSMBEmployerSecurityAccess@etf.wi.gov or fax to 608-266-5801.

Requests are processed in the order they are received and usually take 3-5 business days to complete. Your assigned Employer Case Manager will email you when the request is complete.

If your employer participates in ETF-administered insurance benefits, new users will also need to complete the Online Access Security Agreement – IAS (ET-8928i) form. See the Online Insurance Access request type on this page for details.

Follow the steps below to remove access when a user no longer works for the employer or no longer requires access. Complete one form per person or request.

1. Select the Request Type: Delete access for existing employee/third-party vendor.
2. Complete the Employee/Vendor Information section. All fields are required for all request types.
3. Leave the Employee/Vendor Online Access Security Agreement section blank.
4. Leave the Employer Agent: Select Access section blank.
5. Complete the Certifying Signature section.
   • Note: If the current agent is no longer with the employer, the alternate agent or a member of the board should sign. A Designation of Agent (ET-1313) is required to name a new agent.
6. Scan and email to ETFSMBEmployerSecurityAccess@etf.wi.gov or fax to 608-266-5801.

Follow the steps below to add or change access to specific applications for an existing user. Complete one form per person or request.

1. Select the Request Type: Change access for existing employee/third-party vendor.
2. Complete the Employee/Vendor Information section. All fields are required for all request types.
3. Have the user sign and date the Employee/Vendor Online Access Security Agreement section.
4. Complete the Employer Agent: Select Access section on page 2. Select all applications the employee will need to access. This includes applications the employee had (and should continue to have) access to.
5. Complete the Certifying Signature section.
   • Note: If the current agent is no longer with the employer, the alternate agent or a member of the board should sign. A Designation of Agent (ET-1313) form is required to name a new agent.
6. Scan and email to ETFSMBEmployerSecurityAccess@etf.wi.gov or fax to 608-266-5801.

Note: If you need to change access to ETF-administered insurance benefits for an existing user, you will also need to complete the Online Access Security Agreement – IAS (ET-8928i) form. See the Online Insurance Access request type on this page for details.

My Insurance Benefits (Benefitplace) is a new insurance administration system (IAS) for insurance benefits. The Online Access Security Agreement – IAS (ET-8928i) form will grant you access to My Insurance Benefits (Benefitplace), the Employer Transaction Application (ETA), and the Employer Payment Application (EPA). Please note the following:

• Each user must complete this form to set up access. No username and password sharing is permitted.
• If you do not already have an IAM Username or it has been six months since you have used your account, you must also complete the Online Access Security Agreement (ET-8928). This form is used to set up your IAM Username and grants access to WRS and legacy insurance applications. See the Add Access for a New User request type on this page for more information.

Follow the steps below to add or change access to specific IAS applications for an existing user. Complete one form per person or request.

1. Complete the Employer Information section. All fields are required.
2. Complete the Employee Information section. All fields are required.
3. Complete the Employer: Select Access section on pages 1 and 2. Select all applications the employee will need access to. Descriptions of each application can be found on page 3 of the form.
4. Have the user sign and date the Employee Online Access Security Agreement (IAS) section.
5. Complete the Certifying Signature section.
6. Scan and email to ETFSMBEmployerSecurityAccessIAS@etf.wi.gov or fax to 608-266-5801.

Requests are processed in the order they are received and usually take 3-5 business days to complete. Your assigned Employer Case Manager will email you when the request is complete.

Follow the steps below to change an employee’s name or contact information. Complete one form per person or request.

1. Select the Request Type: Name/Contact Information change for existing employee/third-party vendor.
2. Complete the Employee/Vendor Information section. All fields are required for all request types.
3. Have the user sign and date the Employee/Vendor Online Access Security Agreement section.
4. Leave the Employer Agent: Select Access section blank.
5. Complete the Certifying Signature section.
   Note: If the current agent is no longer with the employer, the alternate agent or a member of the board should sign. A Designation of Agent (ET-1313) form is required to name a new agent.
6. Scan and email to ETFSMBEmployerSecurityAccess@etf.wi.gov or fax to 608-266-5801.