Before scheduling an appointment, you must have received a Retirement Benefit Estimates and Application (ET-4301) or a Disability Benefit Estimate and Application (ET-5302). The typical wait time for appointments is up to six weeks. Group online appointments can often be scheduled sooner. 

To schedule an appointment, please use the convenient appointment scheduling system. Choose from the following appointment types:

  • Individual (one-on-one) conducted online
  • Individual (one-on-one) conducted in-person at our offices in Madison
  • Group (up to 12 participants) conducted online, available during the day and evening
  • Group (up to 12 participants) conducted in-person, available statewide

Note: For a list of scheduled in-person group appointments by location, go to our Events page and search for "Group Retirement Appointment".