The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 27, 2024, due to the Memorial Day observance.
ETF, including all customer service phone lines, will be closed for business Monday, January 20, 2025, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 21.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 26, 2025, due to the Memorial Day observance.
Next month, the online payment system will only work with certain browsers because of infrastructure improvements U.S. Bank is making to enhance security.