ETF has started distributing the WRS Annual Statement of Benefits to members. The statement is a non-retired members' once-a-year summary of their retirement account information.
ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 26, 2025, due to the Memorial Day observance.
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 27, 2024, due to the Memorial Day observance.