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ETF, including all customer service phone lines, will be closed for business Monday, January 20, 2025, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 21.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

Some financial power of attorney documents require that the principal is incapacitated before the agent can act on their behalf.

Find work-life balance as a state employee with a generous PTO package. You will start with up to 3 weeks vacation, 9 holidays, 4.5 personal holidays and up to 130 hours of sick leave.

Well Wisconsin 2024 – Where You Belong

Have a question? Review the most commonly asked questions we receive.

Non-retirees may now view, download, and print their 2025 WRS Annual Statement of Benefits online. This is in addition to receiving a mailed statement, which ETF has started distributing this month.

This new online application will allow employees to manage their ETF-administered insurance benefits easily and securely 24/7.

The Group Insurance Board today approved the selection of vendors for the Group Health Insurance Program and reviewed the program’s reserve fund.