The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business on Thursday, November 23, due to the Thanksgiving Day holiday. ETF’s customer service call center staff will be available beginning at 7:00 a.m. on Friday, November 24.
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 29, 2023, due to the Memorial Day observance.
ETF, including all customer service phone lines, will be closed for business Monday, January 16, 2023, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 17.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday